CiviCRM Community Forums (archive)

I've stumbled on a strange problem / bug today.

We're using a hook_civicrm_post to update the sort and display name on our contacts. That's because they have a different format for organizations and individuals, and the hook gives the flexibility to play with that.

Previously i've used the following (simplified) code for that.
   
function HOOK_civicrm_post($op, $objectName, $objectId, &$objectRef) {   
  if ($objectName == 'Individual' && ($op == 'edit' || $op == 'create')) {   
    $objectRef->display_name = $objectRef->last_name;
    $objectRef->save();   
  }   
  if ($objectName == 'Organization' && ($op == 'edit' || $op == 'create')) {
    $objectRef->display_name = $objectRef->legal_name;
    $objectRef->save();   
  }   
}   

This sets the display_name for individuals to the last name, and for organizations to the legal name.
When updating a contact throught the UI this works correctly. The problem exists when we update one of those contacts throught the API.
For example we set them to 'do no mail'.
drush cvapi Contact.create sequential=1 id=1 do_not_email=1
This causes the display name to be set to '' (empty string).

The reason herefore lies in the passed $objectRef variable.
When you do this through the ui

$objectRef passed through ui (simplified)

id (String, 5 characters ) 11854
contact_type (String, 12 characters ) Organization
contact_sub_type (String, 7 characters )
Ploeg

do_not_email (String, 0 characters )
do_not_phone (String, 0 characters ) Get path
do_not_mail (String, 0 characters )
do_not_sms (String, 0 characters )
do_not_trade (String, 0 characters )
is_opt_out (Boolean) FALSE
legal_identifier (NULL)
external_identifier (String, 3 characters ) 5IF
sort_name (String, 20 characters ) Wgr. informatisering
display_name (String, 20 characters ) Wgr. informatisering
nick_name (String, 4 characters ) null
legal_name (String, 20 characters ) Wgr. informatisering
image_URL (NULL)
preferred_communication_method (String, 0 characters )
...

When updated through the API only the API-defined fields are filled in.

id (Integer) 11854
contact_type (String, 12 characters ) Organization
contact_sub_type (NULL)
do_not_email (Integer) 1
do_not_phone (NULL)
do_not_mail (NULL)
do_not_sms (NULL)
do_not_trade (NULL)
is_opt_out (NULL)
legal_identifier (NULL)
external_identifier (NULL) Get path
sort_name (NULL)
display_name (NULL)
nick_name (NULL)
legal_name (NULL)
image_URL (NULL)
preferred_communication_method (NULL)
...

This is sort of logical since we didn't pass the values in the API-call. While in the form, those have a value.

To solve this problem is have to check explicitly if there is already a defined value, which is different before updating.


function HOOK_civicrm_post($op, $objectName, $objectId, &$objectRef) {
    if (empty($objectRef->last_name)) {
      $objectRef->last_name = CRM_Core_DAO::getFieldValue('CRM_Contact_DAO_Contact', $objectId, 'last_name');
    }
    $objectRef->display_name = $objectRef->last_name;
    $objectRef->sort_name = $objectRef->display_name;
    $objectRef->save();
  }
  if ($objectName == 'Organization' && ($op == 'edit' || $op == 'create')) {
    if (empty($objectRef->legal_name)) {
      $objectRef->legal_name = CRM_Core_DAO::getFieldValue('CRM_Contact_DAO_Contact', $objectId, 'legal_name');
    }
    $objectRef->display_name = $objectRef->legal_name;
    $objectRef->save();
  }
}


This makes this method much more complex. (Especially since my real generated sort name depends on much more fields, and for example when using address fields of the contact the explicit call get's even more complex.
I was wondering if there was a better way? Or is this a bug, and should we fix this somehow?

Thanks Erik!
I sort of see the logic in your explanation. However i'm not really passing empty values, but no values at all. And the api-call gets executed to only update the passed values, and leave the non-passed fields at ther value.
I'm not sure if we could perhaps 'fix' this by filling the $objectRef value with the current values, and then add the API-defined values to it, before passing to the hooks?
Just thinking out loud heree.

Thanks for the update.

For now i see this is expected behaviour. Patching my own instance would be indeed overkill for this situation, then my current solution, or your suggestion is much better.
My first question was to see if i did something wrong, seems i'm not, so thanks for the answers!

If i can find time to make a POC, it could be a start to discuss this further.

hi xavier,

It doesn't really make a difference for on organization or an individual. But the values used here, first_name, last_name, legal_name are indeed set. The difference lies in the values of the $objectRef object.
When using the UI the objectRef get's all values (set by the form values). So display_name / last_name / first_name no matter they're changed or not. Since the form has their values, and put's them into $objectRef. However when you use the api only the specified values are set in the $objectRef

The code for changing the display name does that way exactly what it's says actually. When updating through the UI it contains the value for the last_name (and the changed one if you changed it), so the display name becomes that value. When updating throught the API (and not specifying the first_name) that field is NULL in the $objectRef so the display name becomes NULL as well.

My problem was acutally that i was expecting the $objectRef to contain all values of the object changed, not only the changed values.