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Author Topic: Message templates not appearing when emailing a contact  (Read 779 times)

clarkac

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Message templates not appearing when emailing a contact
May 14, 2015, 11:41:25 am
I upgraded a client system from 4.6.12 to 4.5.8 at the weekend and now message templates are not appearing when a user creates an email (regular or bulk). You can pick a template but nothing appears. In Administer/CiviMail/Message Templates all the templates are there, and can be edited & saved. My other upgrades to 4.5.8 have not shown this problem so I am puzzled - I've cleared the Drupal caches and CiviCRM caches.

I asked this on Stack Exchange today but no answers so far...
Andy Clark

petednz

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Re: Message templates not appearing when emailing a contact
May 14, 2015, 04:38:18 pm
those numbers sound wrong - general suggestion would be you should be heading for 4.6.x rather than upgrading to 4.5.x
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clarkac

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Re: Message templates not appearing when emailing a contact
May 15, 2015, 12:39:36 am
Sorry, beginning to lose it when I type that - I meant 4.4.12 to 4.5.8
Andy Clark

petednz

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Re: Message templates not appearing when emailing a contact
May 15, 2015, 12:54:54 am
yeah i guessed - but not sure you will get much support for mailing probs on 4.5 tbh
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pete davis : www.fuzion.co.nz : connect + campaign + communicate

clarkac

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Re: Message templates not appearing when emailing a contact
May 15, 2015, 01:01:41 am
Is that because the emphasis is on 4.6?
Andy Clark

petednz

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Re: Message templates not appearing when emailing a contact
May 16, 2015, 05:50:51 pm
you have the LTS 4.4.x series and the 4.6 current series to choose from really ;-)
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pete davis : www.fuzion.co.nz : connect + campaign + communicate
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Message templates not appearing when emailing a contact

This forum was archived on 2017-11-26.