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Author Topic: Error "CiviCRM-001" when installing CiviVolunteer  (Read 2386 times)

enda

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Error "CiviCRM-001" when installing CiviVolunteer
June 04, 2015, 07:12:04 pm
Hi,
I'm using civicrm 4.6.3, on joomla 3.4.1. I'd like to install Civivolunteer, and after installing its shown error message like this :

CiviCRM-001 <div id="crm-container" class="crm-container" lang="en" xml:lang="en"> <style type="text/css" media="screen"> @import url(/rimici/administrator/components/com_civicrm/civicrm/css/civicrm.css); @import url(/rimici/administrator/components/com_civicrm/civicrm/bower_components/jquery-ui/themes/smoothness/jquery-ui.min.css); </style> <div class="messages status no-popup"> <div class="icon red-icon ui-icon-alert"></div> <span class="status-fatal">Sorry but we are not able to provide this at the moment.</span> <div class="crm-section crm-error-message">DB Constraint Violation - possibly custom_group_id should possibly be marked as mandatory for this API. If so, please raise a bug report</div> <p><a href="http://localhost/rimici/administrator/" title="Main Menu">Return to home page.</a></p> </div> </div> <script language="JavaScript"> function toggle( element ) { var className = element.className; if ( className == 'crm-accordion-wrapper collapsed crm-fatal-error-details-block') { element.className = 'crm-accordion-wrapper crm-fatal-error-details-block'; } else { element.className = 'crm-accordion-wrapper collapsed crm-fatal-error-details-block'; } } </script>

Am I doing Wrong ?. what should I do, please help me

Thaks :)

Michael Z Daryabeygi

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Re: Error "CiviCRM-001" when installing CiviVolunteer
June 05, 2015, 07:01:46 am
My first thought is, do you already have a contact sub-type called "volunteer"?

Please turn on debugging and enable the backtrace: http://wiki.civicrm.org/confluence/display/CRMDOC/Debugging+for+developers

Then we can see better which step in the install is failing.
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GinkgoFJG

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Re: Error "CiviCRM-001" when installing CiviVolunteer
June 05, 2015, 09:20:47 am
+1 to ginkgomzd's request for more debugging info.

Also, I've seen some Joomla users try to install CiviVolunteer as a Joomla extension rather than a CiviCRM extension. Can you tell us more about what you did to try install CiviVolunteer? What steps did you take, and at what point did the error occur?
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enda

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Re: Error "CiviCRM-001" when installing CiviVolunteer
June 11, 2015, 08:19:47 pm
Thankyou for your response.

I was install civivolunteer twice in a first install looks like successfull but I didn't find voolunter page in civievent page configuration. and in the second installation show that error.

I was Install civivolunteer from adminster -> system setting -> manage extention then click tab button add new, find civiVolunteer and click link download. and then I move to extensions tab page. then click Install. just like that

Michael Z Daryabeygi

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Re: Error "CiviCRM-001" when installing CiviVolunteer
June 12, 2015, 11:18:51 am
Were you able to enable debugging per the article linked?

You should uninstall the extension and re-install with debugging enabled. Copy or screenshot any errors that are shown.

Did you try to uninstall the extension in between installation attempts?

You may need to get support from a developer to troubleshoot this if you can't get more specifics from the log.

Are you installing this on a server that is accessible on the web? Is it a fresh install of Joomla?

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enda

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Re: Error "CiviCRM-001" when installing CiviVolunteer
August 03, 2015, 08:43:59 pm
Thankyou for your support.

and sorry for my bad manner bacause my very2  late response. but I have another problem now and just posted in a next door topic. I'm using joomla 3.4.3 and civicrm 4.6.5. and the problem in a attached image

Thankyou soo much for your help

Regards,

magnolia61

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Re: Error "CiviCRM-001" when installing CiviVolunteer
October 29, 2015, 03:34:33 am
Hello, I run into the same problem, but installing the bleeding master code from civivolunteer in civicrm 4.6.9
I tried several times, also manually uninstalling with the uninstall sql and other installed references.

This is my debug & backtrace:

Code: [Select]
CiviCRM_API3_Exception: "DB Constraint Violation - possibly custom_group_id should possibly be marked as mandatory for this API. If so, please raise a bug report"

#0 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm_extensions/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(674): civicrm_api3("customField", "create", (Array:7))
#1 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm_extensions/org.civicrm.volunteer/CRM/Volunteer/Upgrader.php(54): CRM_Volunteer_Upgrader->createVolunteerContactCustomFields(88)
#2 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm_extensions/org.civicrm.volunteer/CRM/Volunteer/Upgrader/Base.php(248): CRM_Volunteer_Upgrader->install()
#3 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm_extensions/org.civicrm.volunteer/volunteer.civix.php(54): CRM_Volunteer_Upgrader_Base->onInstall()
#4 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm_extensions/org.civicrm.volunteer/volunteer.php(206): _volunteer_civix_civicrm_install()
#5 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Extension/Manager/Module.php(78): volunteer_civicrm_install()
#6 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Extension/Manager/Module.php(50): CRM_Extension_Manager_Module->callHook(Object(CRM_Extension_Info), "install")
#7 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Extension/Manager.php(233): CRM_Extension_Manager_Module->onPreInstall(Object(CRM_Extension_Info))
#8 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Admin/Form/Extensions.php(195): CRM_Extension_Manager->install((Array:1))
#9 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Form.php(345): CRM_Admin_Form_Extensions->postProcess()
#10 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/StateMachine.php(164): CRM_Core_Form->mainProcess()
#11 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Next.php(61): CRM_Core_StateMachine->perform(Object(CRM_Admin_Form_Extensions), "next", "Next")
#12 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Next->perform(Object(CRM_Admin_Form_Extensions), "next")
#13 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Admin_Form_Extensions), "next")
#14 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Controller.php(353): HTML_QuickForm_Page->handle("next")
#15 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Page/Basic.php(395): CRM_Core_Controller->run()
#16 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Page/Basic.php(174): CRM_Core_Page_Basic->edit(1, NULL)
#17 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Admin/Page/Extensions.php(125): CRM_Core_Page_Basic->run()
#18 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Invoke.php(312): CRM_Admin_Page_Extensions->run((Array:3), NULL)
#19 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Invoke.php(86): CRM_Core_Invoke::runItem((Array:13))
#20 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/CRM/Core/Invoke.php(54): CRM_Core_Invoke::_invoke((Array:3))
#21 /home/ozk/domains/ourdomain/public_html/prod/sites/all/modules/civicrm/drupal/civicrm.module(489): CRM_Core_Invoke::invoke((Array:3))
#22 [internal function](): civicrm_invoke("admin", "extensions")
#23 /home/ozk/domains/ourdomain/public_html/prod/includes/menu.inc(519): call_user_func_array("civicrm_invoke", (Array:2))
#24 /home/ozk/domains/ourdomain/public_html/prod/index.php(21): menu_execute_active_handler()
#25 {main}

Michael Z Daryabeygi

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Re: Error "CiviCRM-001" when installing CiviVolunteer
October 29, 2015, 08:52:58 am
Hello Magnolia,
Could you use the api explorer to find out what the equivalent call returns?

$get = civicrm_api3('CustomGroup', 'get', array(
      'name' => 'Volunteer_Information',
      'return' => 'id',
      'sequential' => 1,
    ));

Do you have a custom field group called Volunteer_Information?

Also, you can't use the master branch. It is not stable. We will have a 2.0 release available very soon.
The code in question is not unique to master, so I think you will run into the same problem using a release branch.

Cheers
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magnolia61

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Re: Error "CiviCRM-001" when installing CiviVolunteer
October 30, 2015, 08:19:37 am
It returns the following:

        {
        "is_error": 0,
        "version": 3,
        "count": 1,
        "id": 88,
        "values": [
            {
                "id": "88",
                "name": "Volunteer_Information"
            }
        ]
    }
« Last Edit: October 30, 2015, 08:22:07 am by magnolia61 »

JohnFF

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Re: Error "CiviCRM-001" when installing CiviVolunteer
January 19, 2016, 02:03:44 am
Hi Magnolia,

Just to let you know, a patch for this has been made: https://github.com/civicrm/org.civicrm.volunteer/compare/master...JohnFF:feature/VOL-171-install-process-fails.patch perhaps you could test it and confirm if it solves your issue or not?

John
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GinkgoFJG

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Re: Error "CiviCRM-001" when installing CiviVolunteer
January 19, 2016, 03:46:25 pm
Better hold off. I'm reviewing the PR and have significant changes. Should get some version of this merged tomorrow.
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GinkgoFJG

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Re: Error "CiviCRM-001" when installing CiviVolunteer
January 19, 2016, 04:29:15 pm
Here's the issue, so you can follow along if desired. I've made a new pull request refactoring some of JohnFF's work and making some other improvements.
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hoffy423

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Re: Error "CiviCRM-001" when installing CiviVolunteer
February 18, 2016, 10:39:49 am
Quote
Sorry but we are not able to provide this at the moment.
DB Constraint Violation - possibly custom_group_id should possibly be marked as mandatory for this API. If so, please raise a bug report

I am setting up a multisite civicrm setup under wordpress,.  The install on the main site went fine, but I am getting this as quoted above when I try to install on the second site.  I have read the previous posts, but not sure how I should proceed with fixing this issue with the second site, or future expansions of our network.  ???

Thanks in Advance,

Steve Hofmeister
The Operation Christmas Train Set Foundation
operationchristmastrainset.org

Michael Z Daryabeygi

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Re: Error "CiviCRM-001" when installing CiviVolunteer
February 25, 2016, 01:23:20 pm
Hi Steve,
I hope you will try the new 2.0 released yesterday. We put quite a but into upgrade testing, so I think you will have better luck.

Please let us know.

Cheers
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GinkgoFJG

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Re: Error "CiviCRM-001" when installing CiviVolunteer
February 25, 2016, 03:58:53 pm
Steve,

Re-reading this thread, I'm getting the sense that your problem might be related to your multisite install, and I'm not sure that the new version addresses your case.

I'm a little unclear on the mechanics here... Is there more than one CiviCRM database in play? What does the database structure look like in a WP multisite install... or at least in yours?

Thanks,

-Frank
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