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  • CiviVolunteer Won't Show Up in Top Menu
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Author Topic: CiviVolunteer Won't Show Up in Top Menu  (Read 702 times)

KostaK

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CiviVolunteer Won't Show Up in Top Menu
March 16, 2016, 06:11:03 pm
I have just installed and activated the CiviVolunteer extension.

However after I have activated it I don't see it in the top menu (where you have 'Contacts','Contributions','Reports' etc.)

I remember when I was checking the demo CRM at this URL:
http://dmaster.demo.civicrm.org/

I could see the CiviVolunteer package in the top menu
http://dmaster.demo.civicrm.org/

Can anyone advise me on what I should do to view CiviVolunteer in the menus so I can start working on it?

Images for context:
What I want: http://prntscr.com/ag80ve
What I have: http://prntscr.com/ag813s (notice no 'Volunteer' menu item)
Proof that CiviVolunteer extension is installed: http://prntscr.com/ag833g

Thanks!

Coleman Watts

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Re: CiviVolunteer Won't Show Up in Top Menu
March 16, 2016, 06:12:49 pm
Did you ensure that you've given yourself permissions (moot if you're the admin user).
Try asking your question on the new CiviCRM help site.

KostaK

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Re: CiviVolunteer Won't Show Up in Top Menu
March 16, 2016, 06:21:59 pm
Hi Coleman Watts,

Thank you for your quick reply.

I can see when logged into Drupal in the top right hand corner that it says 'admin' - I can also see in the 'Users' list that the user 'admin' has the role of 'administrator' - image for context: http://prntscr.com/ag85pf

Also in the Permissions tab I can see that the 'Administrator' role has all the permissions enabled (there are some that are not like 'Blog: Create new content' however I assume these will not have an effect in this case - I was also unable to find any permission unchecked relating to CiviVolunteer).
Image for context: http://prntscr.com/ag861w

So I'm 99.999% sure that I'm the administrator and that permissions is not the issue - I'd be happy to check any specific CiviCRM permission if requested or otherwise would welcome any other suggestions for other causes of this issue.

THanks!

GinkgoFJG

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Re: CiviVolunteer Won't Show Up in Top Menu
March 17, 2016, 08:47:49 am
KostaK, could you try clearing your CiviCRM caches? That's example.org/civicrm/clearcache on a Drupal site.
Are you a CiviVolunteer user? Join the CiviVolunteer 2.0 Matching Grant effort to help the project win $15,000 in grant funding.

KostaK

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Re: CiviVolunteer Won't Show Up in Top Menu
March 18, 2016, 01:54:04 am
Hi GinkgoFJG,

I followed your instructions and I also found these alternate instructions in the forum post below:
https://forum.civicrm.org/index.php?topic=23637.0

I have tried both ways and I still cannot see CiviVolunteer in the top menu.

The one thing I was thinking may be the problem is i see in the footer that it says:
Powered by CiviCRM 4.5.6. A newer version (4.7.4) is available for download.

I was thinking maybe the older version is the reason I am having issues? Do you think that's worth checking out? My only concern is that upgrading could crash the CRM.

Any other ideas?

GinkgoFJG

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Re: CiviVolunteer Won't Show Up in Top Menu
March 18, 2016, 05:02:57 am
Ah, so you must have CiviVolunteer 1.4.1 installed. 2.0 is not compatible with CiviCRM 4.5.x.

CiviVolunteer 1.4.1 does not have a menu item; in that version, the administrative screens are available only via a tab on the related CiviCRM Event.

CiviVolunteer 2.0 requires CiviCRM 4.6.x. There are a couple of issues preventing it from working with CiviCRM 4.7.x. The core issue was just closed yesterday, so we should be able to patch the extension accordingly and have a 4.7-compatible release with the next 4.7 minor release.
Are you a CiviVolunteer user? Join the CiviVolunteer 2.0 Matching Grant effort to help the project win $15,000 in grant funding.
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