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Author Topic: Anyone used CiviHosting's VPS service before?  (Read 1107 times)

aaronchow

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Anyone used CiviHosting's VPS service before?
July 18, 2016, 04:13:41 pm
I've been working at a tiny NPO (7 staffs) for 10 years, and I've set up and used CiviCRM / Drupal on a VPS for 5+ years.  Everything has been working great (and fast!), and I've had no major issue whatsoever.  However, my organization recently hired a new Executive Director, and she is concern that I am hosting the website plus CRM myself.  Without asking for my opinion, she cut off my VPS budget, which I used it to host my CiviCRM and Drupal instance, and she asked me to migrate to DonorPerfect and SquareSpace (as her friend recommended it).

=== BEGIN VENTING ===
I used CiviCRM to track many info via custom fields/tabs, and I used Rules/CiviCRM to streamline a lot of my workflows.  However, when I set up DonorPerfect, I found DonorPerfect to be extremely limited (or it asks you to pay additional $$$ for additional "features").  I tracked a lot of prospect's info, and I was so used to creating custom fields to track those info, and I cleanly stored these fields into sections / tabs so that they are not cluttering the interface.  However, I found out that DonorPerfect doesn't even allow me to create new tab (or rename existing ones) without paying for "premium" support.  Also, since DonorPerfect doesn't integrate with SquareSpace, my ED was furious to learn that I am unable to create online registration / directory listings anymore (Yeah, it is my fault).
=== END OF VENTING ===

Anyway, my ED is concern that a staff should not host the website / CRM ourselves.  If the staff leaves the company, then there will be no one to continue managing the system anymore.  I wonder if anyone knows a 3rd party company that hosts and provide supports for both Drupal / CiviCRM instance?  I know that CiviHosting offers a VPS solution, so I wonder if anyone has used their fully managed VPS service before?  Any comment is appreciated.
« Last Edit: July 18, 2016, 05:02:34 pm by aaronchow »

Coleman Watts

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Re: Anyone used CiviHosting's VPS service before?
July 18, 2016, 06:02:15 pm
I think it's sad when organizations waste thousands of dollars switching IT systems just because of a change in management. It's not like tiny nonprofits have so much money to spare on whimsy.

I sympathize with your situation, it must be frustrating. It sounds like your new ED is not doing great problem-solving. If losing you as an employee is really a big worry (given that it hasn't happened yet I can't see why it's her biggest priority; but they way she's treating you might expedite that eventuality!) then there are dozens of solutions to explore; switching to a different system is one possibility, but is it the best option? That would be a question to answer before investing in a switch!

I agree that the most obvious choice would be to line up a secondary support service. You are not the only person in the world who knows Drupal+Civi. Here are some others:
https://civicrm.org/partners-contributors?country=All&service_languages_181=All&services=Support&supported_cms_s_182=Drupal
Try asking your question on the new CiviCRM help site.

nicolas

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Re: Anyone used CiviHosting's VPS service before?
July 20, 2016, 11:22:24 am
Cividesk does offer exactly what you are looking for. Our monthly subscription covers hosting, maintenance, support, continued education and best practices sharing for both CiviCRM and Drupal. https://www.cividesk.com
cividesk -- CiviCRM delivered ... your way!
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  • CiviCRM Community Forums (archive) »
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