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Author Topic: Bunch of new PEAR errors  (Read 2104 times)

critical15

  • Guest
Bunch of new PEAR errors
June 27, 2008, 08:22:45 am
Hi everyone - without changing any configuration, I've suddenly started to receive many PEAR errors when trying single contact emails, using CiviMail, and registering for an event through CiviEvent. Here is the error, which is the same for all failures:

Code: [Select]
Error Details:


Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => Invalid response code received from server
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Invalid response code received from server" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

There may be more features that bring about this error, but the three above are what I've run into so far.  I've confirmed with my hosting/email service and ISP that the problem is not on there side.  I have no idea what went wrong, can anyone give a hand?  My site's most important features are essentially broken.  I am running CiviCRM 1.7. [/code]

Dave Greenberg

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Re: Bunch of new PEAR errors
June 27, 2008, 09:59:39 am
This message indicates that there is a problem sending mail out through your email service provider's mail server. The easiest approach to debug this is to ask them (your email service provider) to check their mail server logs and see what's happening when you try to send out mail.
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critical15

  • Guest
Re: Bunch of new PEAR errors
June 28, 2008, 10:55:38 pm
I've checked again with both my host, and there is no problem there.  Even then, why would this cause the registering for a CiviEvent to fail? 
Could it be something else, maybe a database problem?  Would biting the bullet and upgrading fix this?

Donald Lobo

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Re: Bunch of new PEAR errors
June 28, 2008, 11:53:50 pm

1. You might want to add a debug statement to the function handle (in CRM/Core/Error.php). if you are not familiar with php, then dont do this

2. this is an email issue and civicrm cannot deliver email. If it was working previously, then something has changed somewhere

3. most likely an upgrade will not fix this issue

lobo


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critical15

  • Guest
Re: Bunch of new PEAR errors
June 30, 2008, 11:10:01 pm
Truly stumped, not sure how to implement Lobo's debug suggestion.  I'm now sure that I've got the right settings for my SMTP server, as they send and receive just fine in Outlook.  When I try the same settings in my previously functional CiviCRM 1.7 site, I get the following when trying to send a test message in CiviMail :
Code: [Select]
Please correct the following errors in the form fields below:

    * The test mailing could not be delivered due to the following error:
      Failed to connect to smtpout.secureserver.net:3535 [SMTP: Invalid response code received from server (code: -1, response: )]

The same settings in a brand new installation of CiviCRM 2.04 give essentially the same error.  I just want to see my org's website work again; do I get a new SMTP service?  Any suggestions are greatly appreciated.  Again, the SMTP username/password settings are not the problem.

Donald Lobo

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  • I’m (like) Lobo ;)
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  • Posts: 15963
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Re: Bunch of new PEAR errors
June 30, 2008, 11:23:24 pm

can u get on IRC and/or gtalk (have sent u a chat invite). might be easier and quicker to debug that way

thanx

lobo
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critical15

  • Guest
Re: Bunch of new PEAR errors
July 02, 2008, 09:31:30 pm
thx lobo - i'd be happy to get on gtalk, could you send an invite again?  don't see the last one.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Bunch of new PEAR errors
July 02, 2008, 10:56:06 pm

irc might be a better place since there are other around. can u get on irc and we can chat there

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Bunch of new PEAR errors

This forum was archived on 2017-11-26.