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Author Topic: Empty boxes on contribution confirmation window  (Read 1560 times)

hwdornbush

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Empty boxes on contribution confirmation window
June 29, 2008, 05:30:05 pm
I set up a contribution page to collect information for a tribute book for an event.  I included two sets of custom fields, one at the top and one at the bottom.  After you enter the form data and click Continue, you see the window that I attached.  Note that after each set of custom fields, there is an empty box that shows on the screen.  I only see the empty boxes using IE 7, and not using Firefox 2 (which are the two browsers I have tested so far).  When I look at the source html, I see the tag </fieldset> after the </table> tag at the end of each custom fields section.  When I edited out those </fieldset> tags, the boxes went away.  What is generating these unmatched </fieldset> tags?  How can I remove them from the pages?

Donald Lobo

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Re: Empty boxes on contribution confirmation window
June 29, 2008, 05:54:31 pm

Can you reproduce this issue on the sandbox (http://sandbox.civicrm.org/).

Please file an issue if you can reproduce and we will fix for 2.1

You can also take a look at the tpl files and trace where the unmatched ones are being generated

lobo
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hwdornbush

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Re: Empty boxes on contribution confirmation window
June 29, 2008, 07:52:29 pm
The sandbox is the 2.1 development now, and it has no payment processor (test or live) so I can't see if the problem still exists.  Once I can get past the payment processor, I can test it.

Donald Lobo

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Re: Empty boxes on contribution confirmation window
June 29, 2008, 08:09:05 pm

You can create a  payment processor and use some fake values since this issue is on the confirm page and does not hit the payment processor

lobo
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hwdornbush

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Re: Empty boxes on contribution confirmation window
June 30, 2008, 11:18:32 am
I created a dummy payment processor, and ran a test but the box does not appear on the test system.  I see the same unmatched tag.  I wondered if my theme might be causing the problem, so I changed to the same theme as the sandbox.  The box appears on my system (1.9) but not on the 2.1 demo system.  My guess is that the box appears because of something other than the unmatched </fieldset> tag.

I will try upgrading to 2.0 and see if the problem goes away.  Since it is production, I can't go to 2.1 yet.

Dave Greenberg

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Re: Empty boxes on contribution confirmation window
June 30, 2008, 03:29:06 pm
The Contribution Confirm page does not have any <fieldset> tags in it (for 2.0 and 2.1) - so hopefully upgrading will fix things for you.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Empty boxes on contribution confirmation window

This forum was archived on 2017-11-26.