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  • CiviCRM Community Forums (archive) »
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  • Error trying to merge duplicate contacts
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Author Topic: Error trying to merge duplicate contacts  (Read 2023 times)

reynog

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Error trying to merge duplicate contacts
July 18, 2008, 01:46:07 pm
I am trying to cleanup duplicates in our CiviCRM.  The Find Duplicate Contacts action works succesfully, and I receive the list of potential duplicates. The problem comes when I click the "Merge" link.  I get a page that displays only the following in a yellow box:

Sorry. A non-recoverable error has occurred.

is not of type String


I have no idea where to go with this one!  Any help?

Thanks!

rguerra

  • Guest
Re: Error trying to merge duplicate contacts
August 16, 2008, 02:08:24 pm
I'll confirm the error. I'm getting the same msg trying to clean up a contact database (approx 3800 ) that has numerous duplicate entries.

I turned on the backtrace, and tried merging the contacts in question again. Got the same error - though, this time with some details. The trace is below:

Code: [Select]

backTrace

/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 258
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/DAO.php, fatal, 826
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/DAO.php, composeQuery, 763
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/BAO/CustomOption.php, executeQuery, 134
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Contact/Form/Merge.php, getOptionLabel, 197
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 300
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 98
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 195
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 95
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 223
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Utils/Wrapper.php, run, 77
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 440
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/CRM/Core/Invoke.php, contact, 98
/Users/rguerra/websites/cpsr/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 329
, civicrm_invoke,
/Users/rguerra/websites/cpsr/includes/menu.inc, call_user_func_array, 418
/Users/rguerra/websites/cpsr/index.php, menu_execute_active_handler, 15

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    is not of type String

    Return to home page.


« Last Edit: August 16, 2008, 02:21:20 pm by rguerra »

Kurund Jalmi

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Re: Error trying to merge duplicate contacts
August 16, 2008, 02:51:30 pm
rguerra:

What's your CiviCRM version ? Looks like some problem with custom data merging. Can you give more info about your custom data (especially type Select)

kurund
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arts4la

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Re: Error trying to merge duplicate contacts
September 03, 2008, 10:05:08 am
We're having the same issue.  Our First Name, Last Name and Email are all weighted 2, and our weight threshold is at 4.

Donald Lobo

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Re: Error trying to merge duplicate contacts
September 03, 2008, 10:52:45 am

can you download and try it on 2.1beta3

we've made significant improvements and changes to the dedupe and merge algorithms in 2.1

lobo
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jsimonis

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Re: Error trying to merge duplicate contacts
September 04, 2008, 03:28:21 pm
I get the same kind of error.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
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  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Error trying to merge duplicate contacts

This forum was archived on 2017-11-26.