CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Unable to get emails to send
Pages: [1]

Author Topic: Unable to get emails to send  (Read 1146 times)

jsimonis

  • I post frequently
  • ***
  • Posts: 316
  • Karma: 4
    • Forward Support, Inc.
  • CiviCRM version: 4.4-4.5
  • CMS version: Drupal 7
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.29
Unable to get emails to send
July 23, 2008, 02:57:16 am
Well, I just spent the last few days getting Amavis, Postfix, etc. all set up. I went through all the steps and now I am at the point of sending a test email.

I created a group of 3 people (all various email addresses that I own), and I am trying to send a message.

I run the cron manually so that I can get it to send right away instead of waiting for the automatic cron to run.

This is what I get:

Code: [Select]
Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [ code ] =>
    [message] => not connected
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="not connected" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

I have verified that all settings for the SMTP server are correct here: Home » Administer » CiviCRM » Administer CiviCRM » Global Settings

I'm running on a VPS, so I have full access to everything, can install software, etc. As far as we can tell, everything was installed correctly.

Anyone have an idea on what could be causing the problem? I looked around the forums, and the questions I saw on this all related to the config file and the SMTP info being correct there, but of course it isn't stored there anymore (it's in the global settings area).

Thanks in advance.
« Last Edit: July 23, 2008, 03:28:41 am by jsimonis »

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Unable to get emails to send
July 23, 2008, 11:19:36 am
Can you send email using the simple "Send Email to Contact" function?
Protect your investment in CiviCRM by  becoming a Member!

jsimonis

  • I post frequently
  • ***
  • Posts: 316
  • Karma: 4
    • Forward Support, Inc.
  • CiviCRM version: 4.4-4.5
  • CMS version: Drupal 7
  • MySQL version: 5.5.37-cll
  • PHP version: 5.3.29
Re: Unable to get emails to send
July 23, 2008, 05:36:03 pm
Yes, I can. And whatever the problem was must've been temporary, as now the emails are going out without problem - no errors.

Tech support was working on some stuff for me last night at the same time, so maybe that caused some temporary inaccessibility with the email account. But all is well now.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Unable to get emails to send

This forum was archived on 2017-11-26.