CiviCRM Community Forums (archive)

Oh, I hope there's a way.

So, I have an on-line event registration form that has a profile for capturing contact data and workshop preferences and a price set that records fees, meals and even T-shirts.

A lot of our conference registrations come in by snail mail and our Administrative Assistant must record and track the data.

How could our AA look at a form that is identical to the on-line form that registrants use, including the price set, so she can input the same data but have it recorded for the contact who mailed in the registration form?

Thanks,
Chrys

Thanks, Dave,

I am using 1.9 for the foreseeable future.

However, that would be the last resort method, since the AA would have to key in all the contact's data rather than having a pre-populated form (for an existing contact). Potential for inadvertently creating a duplicate contact record is ever-present with this method

Any way that the AA could log-in as the contact without necessarily knowing the uname and pwd so that the contact's existing data is pre-loaded? Might there be a way to accomplish the off line registration with a pre-loaded form using a custom method that would get all the fields recorded in the right tables, etc.?

Chrys

Dave,

I see the "New Event Registration" form you referred to. I'm attempting to register a contact for my event. I see that the form opens and waits for you to choose the event for which you want to register the contact. Before I choose the event, I also see that there is a spot on this form where it says "Event Fee(s) (no fee)". So I choose the conference for which I've configured a price set. The page reloads and now, where it used to say "Event Fee(s) (no fee)", it now says "Event Fee Level (if applicable)" but there is nothing else. The next text field that appears is the "Notes" textarea. I was expecting that above this is where the price set would be displayed, but there is nothing.

I also have another event configured for which I have just a simple event fee and no price set. For this event, the event fees show up as expected.

So, I thought I'd take a look at the 2.0 demo. I created an event (Widget Collectors Conference) and assigned a price set. I open the New Event Registration form for Janet DeMouser. Here I see no mention of event fees at all upon opening the form, but sure 'nuf, when I select the conference, the price set displays. It seems as if CiviCRM 1.9 should also work this way. I wish I could figure out why it's not displaying the the price set fields for the event.

On my site, I tried configuring another event with a simpler price set, but it also failed to display the price set on the New Event Registration form.