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  • CiviCRM Community Forums (archive) »
  • Discussion »
  • Internationalization and Localization (Moderators: Michał Mach, mathieu) »
  • Import Thai
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Author Topic: Import Thai  (Read 5370 times)

jsappiak

  • Guest
Import Thai
June 10, 2007, 08:05:05 pm
I have a contact list in Thai, but when I go to import them, the Thai letters do not show up.  The file is save in .csv and utf8.  Any clue how to import in Thai???

Piotr Szotkowski

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Re: Import Thai
June 11, 2007, 02:59:18 am
What do you mean by ‘the letters do not show up’ – do the contacts get created properly, but the letters are missing, or something else?

Do you have the Thai fonts installed?

Can you strip the CSV file of any sensitive data and try an import on our demo site and see whether you can replicate this?
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jsappiak

  • Guest
Re: Import Thai
June 13, 2007, 08:17:24 pm
Hmmm... I do not know if I have the Thai fonts installed.  I will look into that to see what happens. 

jsappiak

  • Guest
Re: Import Thai
June 13, 2007, 08:23:55 pm
I am not sure where I need to get the Thai fonts installed.  I have Thai fonts on my computer and I have Thai installed on Joomla, but not sure about civicrm.  When I create a contact I can type in Thai and add them, but when I import a list of contacts, only the English letters show up, all the other contact information, such as name and address is blank. 

jsappiak

  • Guest
Re: Import Thai
June 13, 2007, 09:01:48 pm
I installed the language pack, and tried to import the contacts, but get the same error.  I went to the demo site and tried to import the contacts, and they show up correctly.  Could something need to be changed in my global settings to allow that encoding?  I am not sure what needs to be done differently.

Piotr Szotkowski

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Re: Import Thai
June 13, 2007, 11:22:39 pm
If the import works properly on our demo site, then the CSV file is ok and you do have the Thai fonts installed (if you see any Thai characters anywhere, it means you have the fonts).

Most probably your Joomla character encoding is not set to UTF-8. If so, check out this topic on how to change that.
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

jsappiak

  • Guest
Re: Import Thai
June 14, 2007, 01:31:12 am
Thank you, that must be the problem.  That is way too much work to change to UTF-8.  I may have to wait till joomla 1.5 is released.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Discussion »
  • Internationalization and Localization (Moderators: Michał Mach, mathieu) »
  • Import Thai

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