Author Topic: Mail not being sent (Read 4007 times)

crayon · July 25, 2008, 10:48:40 am

My test mails go out but not the actual mail. I have read some of the posts but am still having a problem. I have tried scheduling in on Pacific time since I am in New York and that didn't work. I use Cpanel and have put in the following commands:

curl -o /dev/null -s http://donations.earthsave.org/civicrm/bin/civimail.cronjob.php?name=user&pass=password

http://donations.earthsave.org/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=user&pass=password

I am not the programmer, am not familiar with Drupal, etc so I don't know how to look into this further.

We are currently on 1.9.13019, hoping to get our help to upgrade us soon.

Any suggestions?

cdm · August 21, 2008, 07:33:16 am

I to am having this problem. Test mails go out but even after scheduling my mails and clicking "send immediately" they still do not go out. I have hit the civimail cronjob url manually with no results.

cdm · August 21, 2008, 08:23:06 am

chartglass, I was able to force my mailings to go out by hitting this url -> http://domain.com/civicrm/mailing/queue?reset=1 . They sent successfully but the civimail cronjob still dosent work for me.

crayon · August 27, 2008, 08:47:35 am

Thanks very much. This works for me, although it would be nice to figure out how to make it work automatically.

Eileen · August 28, 2008, 12:24:14 pm

Try triggering your cron with wget rather than curl

wget -q --spider 'http://donations.earthsave.org/civicrm/bin/civimail.cronjob.php?name=user&pass=password'

crayon · September 19, 2008, 01:51:37 pm

I just saw your response about changing from curl to wget. All the other cron job commands are in curl. Before I try it can you answer my question below?

I noticed that after scheduling mail to go out, I get this:

http://donations.earthsave.org/civicrm/mailing/browse?reset=1

and so I manually put in

http://donations.earthsave.org/civicrm/mailing/queue?reset=1

and it works.

I know nothing about how any of this is generated but is there a way to get the "queue?" instead of the "browse?" into the command?

I am in version 1.9.13019, upgrading soon...

Eileen · September 19, 2008, 09:25:46 pm

Not sure about that but you can use wget to trigger any url - it just acts like pointing your browser to it. I think the switches are all to prevent any output as it will by default download a copy of the result to your directory.

Ideally you would troubleshoot the cronjob but using wget to hit the url that does work should do what you want

crayon · September 20, 2008, 05:22:48 pm

I tried the wget and I get the same result as the curl and still have to use the manual reset.

Eileen · September 20, 2008, 05:59:18 pm

If you paste this into your browser with the correct name & password what do you get?

http://donations.earthsave.org/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=user&pass=password

crayon · September 21, 2008, 04:37:09 pm

I get nothing. What should I get? I have this command in my cpanel Cron Jobs Manager.

Eileen · September 21, 2008, 07:17:37 pm

I think nothing is correct - if it had given you an error it would have helped pinpoint the problem.

Running this line from a browser should be enough to trigger any queued messages to be sent.

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Author Topic: Mail not being sent (Read 4007 times)

crayon

Mail not being sent

cdm

Re: Mail not being sent

cdm

Re: Mail not being sent

crayon

Re: Mail not being sent

Eileen

Re: Mail not being sent

crayon

Re: Mail not being sent

Eileen

Re: Mail not being sent

crayon

Re: Mail not being sent

Eileen

Re: Mail not being sent

crayon

Re: Mail not being sent

Eileen

Re: Mail not being sent