CiviCRM Community Forums (archive)

Eileen - does this error occur with IE 7 as well? We are using AJAX to dynamically load the event-specific part of the screen - so might be a problem specific to IE6? Also, does this error occur when entering a new event registration for a contact, or just when editing an existing registration?

I've been grappling with this one too - but not in CiviCRM.

Basically it is a bug in IE 5.5 but Microsoft couldn't be bothered to fix it so stuck it in IE6 as well. Just to make their software consistant they also stuck it in IE7. Get firefox!!!

See http://support.microsoft.com/default.aspx/kb/927917 which states:

This problem occurs because a child container HTML element contains script code that tries to modify the parent container element of the child container. The script code tries to modify the parent container element by using either the innerHTML method or the appendChild method.

If anyone can shed some light on how you go about debugging this in IE then I'd love to hear. Since the bug is not always consistent and when it does occur you get kicked out it seems hard to track exactly where it is coming from.

I've used grep to isolate which javascript uses these methods but have found it hard to identify the specific lines to modify.

Really - I get it completely consistantly. I'm running IE 6 SP2 & I can't edit any event registrations. I created the simplest event possible (not payment or anything) and still couldn't go back into the event & edit it.

It doesn't matter whether I choose yes or no to those annoying "this page contains secure & non-secure items. Do you want to display the non-secure items)" - Actually that just happens because if you use the quick-links to recently edited contacts you flit back & forth between http & https

I don't get it when trying to edit contributions but I get a windows style pop-up "Calendar Setup: Nothing to set up (no fields found) please check your code"

I'll try my work PC & disabling all my IE add-ins & let you know

Kurund - Can you have our IE testers post the exact versions of IE and Windows we tested with?

Other folks - if you're running IE6 or IE7 it would be awesome if you could try editing an event registration on the sandbox and let us know your results. You can test with this URL:
http://sandbox.civicrm.org/civicrm/contact/view/participant?reset=1&action=update&id=47&cid=70&context=dashboard

FYI, I just had some complaints from a client about this in v2.0

I turned on "force SSL" on the v2.1 sandbox and tested it, and it appears to be fixed. No secure/non-secure popups.

-Brian

I was thinking that the problems may be related -- even if you tell IE you want to view secure/non-secure items when that popup appears, perhaps it doesn't completely load the page or loads it correctly as a result of the security interruption.

You can fix that setting in IE through Tools > Internet Options > Security > Custom Level > Display mixed content > enable

Yes - that is the version of IE I have.  It seems consistent with speleo's post. Since the problem is in a backend screen it's not a show-stopper as normal website users won't hit it (and administrators can be asked to use another browser)