Author Topic: Site5 Disables SMTP? (Read 5034 times)

Hershel · June 14, 2007, 07:30:43 am

Our SITE5-hosted CiviMail just began to fail. I asked them and they said:

Quote

SMTP connections from unprivileged users are now disabled due to security concerns. You need to use sendmail or PHP's mail() function instead of SMTP to send e-mail from your application.

Anyone know anything about this or how I can work around this?

Thanks.

dalin · June 14, 2007, 09:43:34 am

This is going to be a problem for me too if this is the case. Do you have a reseller account or a multi-site account (Usually they are a little looser with their restrictions on reseller accounts).

Hershel · June 14, 2007, 10:15:09 am

Multi site

dalin · June 14, 2007, 10:54:10 am

Now that I think about this it's not making much sense. "Unauthorized users"

In theory this is how it goes: you create a new mail account (ex. newsletter@domain.com, password: news), you'll then setup CiviCRM to use that account and password to send mail (remember to specify the full address as the user (newsletter@domain.com, not just newsletter), which would be the same as if you setup Thunderbird to use that account (i.e. the user is authorized).

I'll try and find some time later today to test if my installations are working.

Hershel · June 14, 2007, 10:58:44 am

What you describe is what I have, however. I have admin@mysite.com listed and there is a password in the civicrm settings file. I am testing by just using CiviCRM to send one mail to one user. I get this error:

Code: [Select]

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => 111
    [message] => Connection refused
    [mode] => 16
    [debug_info] => 
    [type] => pear_error
    [user_info] => 
    [to_string] => [pear_error: message="Connection refused" code=111 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

[/code]

dalin · June 14, 2007, 11:05:34 am

Sending a single email to myself via
https://www.domain.ca/civicrm/contact/view/activity?activity_id=3&cid=101&reset=1

Works as expected (other than the email ending up in my spam box).

So either the multi-site accounts have tighter restrictions, or there's a problem with your configuration.

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Author Topic: Site5 Disables SMTP? (Read 5034 times)

Hershel

Site5 Disables SMTP?

dalin

Re: Site5 Disables SMTP?

Hershel

Re: Site5 Disables SMTP?

dalin

Re: Site5 Disables SMTP?

Hershel

Re: Site5 Disables SMTP?

dalin

Re: Site5 Disables SMTP?