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  • optOut and Unsubscribe options look weird in email
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Author Topic: optOut and Unsubscribe options look weird in email  (Read 1911 times)

natasheebear

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optOut and Unsubscribe options look weird in email
August 19, 2008, 02:18:51 pm
Hello, I'm planning to send a bulk action alert to roughly 1,500 people. So, I'd like it to look nice. And it does for the most part.

Except the unsubscribe and opt-out options at the bottom of the email. They read exactly like this:

To unsubscribe from Stop I-3, send mail to mailto:optOut.1.15.8321.416062f06b77b840adae98c88a63916de2654deb@stopi3.org. To no longer receive action alerts please send mail to mailto:unsubscribe.1.15.8321.416062f06b77b840adae98c88a63916de2654deb@stopi3.org.

Can someone please tell me how to substitute the word "here" for those long long long mailto directions??????

Time is of the essence and greatly appreciate any and all help that comes my way!

Donald Lobo

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Re: optOut and Unsubscribe options look weird in email
August 19, 2008, 02:38:49 pm

you might want to use the url version of the mailto links, rather than mail. in either case, u can enclose it within a url. change your text to:

To unsubscribe from Stop I-3, click <a href="{action.unsubscribeUrl}">here</a>. To no longer receive action alerts, click <a href="{action.optOutUrl}">here</a>.

Please make sure you test the above before sending it out

lobo
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natasheebear

  • Guest
Re: optOut and Unsubscribe options look weird in email
August 19, 2008, 03:01:49 pm
Hmmmm, I just tried this and sent a test email to myself.

Unfortunately, when I clicked on the link it directed me to the organization's HTML website.

This is probably because the commands are configured somewhere in CiviCRM. I will look for these. Any clue in the meantime?

natasheebear

  • Guest
Re: optOut and Unsubscribe options look weird in email
August 19, 2008, 03:06:58 pm
I've checked the Header, Footers and Automated Messages page for CivMail as well as the Settings. These are the only two options I've been able to find. Now checking CivMail help to see if there's any information there.

Donald Lobo

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  • I’m (like) Lobo ;)
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  • Posts: 15963
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    • CiviCRM site
  • CiviCRM version: 4.2+
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  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: optOut and Unsubscribe options look weird in email
August 19, 2008, 03:12:52 pm

you can retain the mailto links by changing the url to <a href="mailto:{action.unsubscribe}">here</a> and do the bulk mail

make sure u give anonymous use permission to "access CiviMail subscribe/unsubscribe pages". This is in your drupal permissions page

lobo
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natasheebear

  • Guest
Re: optOut and Unsubscribe options look weird in email
August 19, 2008, 08:13:53 pm
Thank you for helping me. I'm using Joomla though, not Drupal.

I went to global settings in CiviCRM and, as you'd probably expect, didn't see what I was looking for.

So, I visited the global settings for joomla. The most promising option I found, "mail settings," (under "server," there were also options for site and system) did not have the "access CiviMail subscribe/unsubscribe pages" option.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • optOut and Unsubscribe options look weird in email

This forum was archived on 2017-11-26.