CiviCRM Community Forums (archive)

Both myself and site users have been experiencing a curious bug when logging into Drupal/CiviCRM. A lot of the time (but not always), an Access Denied (you are not authorized to view this page) error appears when clicking on CiviCRM home/dashboard (which has been renamed to "Database").

This is normally solved by logging out and logging in again, which is a nuisance, however I just found that even this seems to have stopped working and I can't access CiviCRM at all (I've checked the Drupal access and I've permission to use all aspects of CiviCRM). I've just tried logging in with another browser in case it's a cookie thing however the same thing is happening.

What was a bit of an annoyance is now getting more serious so I could do with suggestions as to how to troubleshoot this.

The details of the installation are below, if more information is required, please let me know. Any help would be greatly appreciated.

Windows Server 2003
Apache 2.2.6
MySQL 5.0.45
PHP 5.2.5
Drupal 5.9
CiviCRM 1.9

I had a similar error related to apache redirect. In some cases I would log into htttp://sitename.com but was not logged into http://www.sitename.com

Changing the redirect fixed it. I can find more details if you think this is on the right track.

for the purpose of completion, you can fix this in a Drupal install by editing the default .htaccess file, lines 77 & 78.  I imagine the sama would work for Joomla, but haven't tested it

  # RewriteCond %{HTTP_HOST} ^example\.com$ [NC]
  # RewriteRule ^(.*)$ http://www.example.com/$1 [L,R=301]