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  • Authorize.net Payment Processor Error message
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Author Topic: Authorize.net Payment Processor Error message  (Read 9526 times)

hp3kman

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Authorize.net Payment Processor Error message
August 29, 2008, 02:59:57 pm
Just trying to test-drive contribution pages, and coming up with the following error message:

Payment Processor Error message
: 9003:MD5 Verification failed

CiviCRM Version: 2.0.5
Joomla Version: 1.0.15

Funny, I get further w/ the contribution pages than with event pages -- they just bomb out; could this be related?

I've double-checked my MD5 hash in Civi as well as on Authorize.net...they are the same.

I tried testing w/ a test Visa, but it won't pass civi's validation...and I'm only set up for MC/Visa. I'm using 5424000000000015 as my card number.

Any thoughts?

MacRonin

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Re: Authorize.net Payment Processor Error message
August 29, 2008, 04:22:22 pm
I don't know the answers for the first problems, but the CC# that you give 5424000000000015 is a MasterCard and not a Visa.

hp3kman

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Re: Authorize.net Payment Processor Error message
August 29, 2008, 04:32:58 pm
Sorry, yes...I misspoke...I was using the MC...the Visa number doesn't validate.

hp3kman

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Re: Authorize.net Payment Processor Error message
September 02, 2008, 07:47:33 am
anyone have any ideas??? this seems to be my last hurdle...

I've turned on debugging, but I can't seem to get any output....I've checked and re-checked that my hash values are the same on both ends, and I've test driven and tried live pages, but all return the same error.

previous to this error, these pages (events and contributions) would simply bomb out; after re-configuring my smtp settings, I am now getting this far....

I'm really desperate...

Kurund Jalmi

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Re: Authorize.net Payment Processor Error message
September 02, 2008, 11:23:16 am
Can you disable HASH and check if it works?

Kurund
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hp3kman

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Re: Authorize.net Payment Processor Error message
September 02, 2008, 03:08:24 pm
That was my next thought, as well...easy enough in civicrm, but no way on authorize.net side...I need to call them to see if they can turn it off; evidently, once you turn it on on their side, you can change it, but you can't turn it off...

I'll keep you posted!

hp3kman

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Re: Authorize.net Payment Processor Error message
September 02, 2008, 03:25:25 pm
OK...disabled hash on civi's side...

then, I got this:

Payment Processor Error message
: 2:13 (TESTMODE) The merchant login ID or password is invalid or the account is inactive.

I'm pointing to their test servers...could that be why??? My live account is in test mode only, so it shouldn't hurt to send to live.

I may be confused...live, obviously, is used for live transactions, but what is authorize.net's test urls for??? Is that where it goes when you 'test drive'???

Does authorize.net automatically set me up on their test servers, or is there a test login that I'm missing...it appears I have no credentials on their test servers....will try going just to live.

hp3kman

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Re: Authorize.net Payment Processor Error message
September 02, 2008, 03:30:40 pm
Hmmm....changed my live server's urls to what they should be (sometime earlier I had read that both live and test should be set to test for testing...).

Anyway, now it won't take the test MC number, even though my live account is in test mode...

 ???

Kurund Jalmi

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Re: Authorize.net Payment Processor Error message
September 03, 2008, 10:17:00 am
this might help: https://www.paypal.com/en_US/vhelp/paypalmanager_help/credit_card_numbers.htm

Kurund
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CiviTeacher.com

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Re: Authorize.net Payment Processor Error message
March 12, 2009, 08:27:40 pm
I have experienced this error just recently (Mar 12, 2009).  Here is my situation:

1) Using Authorize.net with MD5 hash
2) Once Hash is established on Authorize.net it can be changed, but Hash cannot be REMOVED (this is still true as of Mar 12, 2009)
3) When, through CiviCRM you "Test-Drive" a event register form the Authorize.net MD5 hash error occurs when Authorize.net account is in TEST mode
4) When through CiviCRM you go to the LIVE form of the event register, and Authorize.net is in TEST mode you get No error

I'd say this is probably a bug of how CiviCRM's Test-Drive mode handles (or fails to handle) the Hash.

It would be great if this bug could be fixed. 

I would also recommend to anyone using Authorize.net to NOT use a Hash.  It's a pain in the a$$.

« Last Edit: March 12, 2009, 08:42:20 pm by Stoob »
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Sunil

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Re: Authorize.net Payment Processor Error message
March 12, 2009, 11:55:03 pm
Hi
Quote
When, through CiviCRM you "Test-Drive" a event register form the Authorize.net MD5 hash error occurs when Authorize.net account is in TEST mode
Payment Processor Settings for authorize.Net
Processor Details for Test Payments:   remove MD5 Hash
then do the Test-Drive.
HTH

sunil
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winterlemming

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Re: Authorize.net Payment Processor Error message
June 25, 2009, 03:43:53 pm
I'm getting this error whether I am in Test-Drive mode or not :(  Did you find a solution to this?
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute »
  • Community Contributed Payment Processors »
  • Authorize.net Payment Processor Error message

This forum was archived on 2017-11-26.