CiviCRM Community Forums (archive)

I am running the same release of Drupal (5.1) and CiviCRM (1.7.9821) on 2 different accounts on the same hosting company (acehost.) I can successfully complete and send a confirming email for a CiviEvent at the one domain (erielead.org), and I can successfully register for an event at the other domain (u-n-c-l-e.org), but I get an error message when it tries to send the confirming email, if I turn that on.

Apart from the fact that erielead.org has the Drupal installation in the root of /public_html and the other has it in /public_html/civic, the 2 installations are identical. I am using the same user name and password for both domains (i.e. it is mmahler@erielead.org and mmahler@u-n-c-l-e.org, but the same password for both.) I copied the SMTP section of the civicrm.settings.php from the working site to the problematic one, and then just fixed the domain name.

I turned on debugging. After I click on Proceed on the Confirmation page, I get:

/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 147
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/PEAR.php, handle, 901
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 901
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/PEAR.php, PEAR_Error, 566
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/Net/Socket.php, raiseError, 143
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/Net/SMTP.php, connect, 311
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/Mail/smtp.php, connect, 225
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Utils/Mail.php, send, 154
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Event/BAO/EventPage.php, send, 143
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Event/Form/Registration/Confirm.php, sendMail, 342
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/StateMachine.php, postProcess, 166
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Next.php, perform, 63
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 195
/home/uncle/public_html/civic/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 95
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 213
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Event/Invoke.php, run, 103
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Component.php(171) : eval()'d code, main, 1
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Component.php, eval, 171
/home/uncle/public_html/civic/sites/all/modules/civicrm/CRM/Core/Invoke.php, invoke, 130
/home/uncle/public_html/civic/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 288
/home/uncle/public_html/civic/includes/menu.inc, civicrm_invoke, 418
/home/uncle/public_html/civic/includes/menu.inc, call_user_func_array, 418
/home/uncle/public_html/civic/index.php, menu_execute_active_handler, 15

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Error Details:

Array
(
    [callback] => Array
        (
           

• => CRM_Core_Error
[1] => handle
        )

   

=> 111
    [message] => Connection refused
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Connection refused" code=111 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)



Any clue what might be wrong? I am flummoxed by this.

Hey there!

I do need run into the same error when I Email to Contacts, and I checked the settings between the working and the non-working domains.

The 2 domains we are dealing with here are on different servers, so they might have different PEAR modules. This is what tech support asked:

Your two drupal installs are on different servers, so one may be missing a PEAR module. Do you have a list of requirements for Drupal/CivCRM so we can find out what is missing and install it?

THANKS!