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Author Topic: Internal Server Error  (Read 3505 times)

ehlondon

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Internal Server Error
April 25, 2007, 07:55:17 am
Everytime I try to access Civicrm, I get an Internal Server Error. I've never been able to use it in any way.

Piotr Szotkowski

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Re: Internal Server Error
April 25, 2007, 08:06:23 am
Can you please check your webserver logs to see what’s the actual error?
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venkat-rk

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Re: Internal Server Error
April 28, 2007, 06:48:09 am
Quote from: ehlondon on April 25, 2007, 07:55:17 am
Everytime I try to access Civicrm, I get an Internal Server Error. I've never been able to use it in any way.

One possible reason could be that php is running as phpsuexec and civicrmsettings.php is set to 777. With phpsuexec, the highest permission that can be set is 755.

ehlondon

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Re: Internal Server Error
April 30, 2007, 07:52:27 am
I checked the attributes on that file, that wasn't it. Web host said it may be .htaccess...wasn't that. I'm not sure what to do.

If someone would like access to look at it, let me know.

Michał Mach

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Re: Internal Server Error
April 30, 2007, 04:20:35 pm
Any chance you could get actual error information from the logs from your webhost?

michau
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ehlondon

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Re: Internal Server Error
May 02, 2007, 08:56:51 am
Web Host is not very helpful at all(1and1.com)...I tried. They are trying to deny there is a problem and doing everything but what I'm asking them to do, which is provide error logs.

Said they don't deal with script errors.

Michał Mach

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Re: Internal Server Error
May 02, 2007, 09:10:19 am
It's pretty tough to diagnose it without any access to information about what's going on... Since you write you haven't been able to access CiviCRM even once, I assume something wrong went during the installation process.

I'm surprised nobody asked you before: please let us know what PHP, Mysql, Drupal and CiviCRM versions you're using. :-) Do you get any errors in Drupal log after hitting the error page in CiviCRM?

Without ability to check what's going on, I would opt-in for an ultimate solution: doing the installation once again, this time verifying each step with documentation.

michau
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Internal Server Error

This forum was archived on 2017-11-26.