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  • Adding Group, then removing = they do not reappear on the Include Group list
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Author Topic: Adding Group, then removing = they do not reappear on the Include Group list  (Read 1392 times)

petednz

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Adding Group, then removing = they do not reappear on the Include Group list
September 16, 2008, 08:13:02 pm
A couple of times I have decided to step my way back to Step 1 and change groups - and then have needed to step back to add them in again (you don't want to know why) but the Groups that were Added then Removed do not show in the Include Group list after they have been 'removed' from the recipients box
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Kurund Jalmi

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Re: Adding Group, then removing = they do not reappear on the Include Group list
September 16, 2008, 10:18:53 pm
I am bit confused :) Can you give exact  steps to replicate this problem.

thanx

Kurund
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petednz

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Re: Adding Group, then removing = they do not reappear on the Include Group list
September 16, 2008, 10:59:43 pm
Not surprised with that hugely hurried post. A picture (hmm preview not working??)

Basically if I 'add' a group - so it shows in the right hand box of civiMail Step 1 - and then Remove it so it does not show in the right hand box, I then expect it will re-show in the left hand box. but it does not appear there - so it is no longer in either left or right box.

make more sense - sorry crazy day here.

ie. so if I 'remove' the "QA All Opt in ....' from the right, it does not reappear in the left box.
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Kurund Jalmi

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Re: Adding Group, then removing = they do not reappear on the Include Group list
September 16, 2008, 11:25:28 pm
Hmm.. tested in FF3 and Safari 3.1. Seems to be working fine. I tried 2 methods:

1. Select Group (on left) Click Add >>  then again select Group (on right) Remove >>
2. Double Click on Group (on left  ) to add then double click Group ( on right ) to remove

Both the methods seems to be working.

any more clues...

Kurund
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petednz

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Re: Adding Group, then removing = they do not reappear on the Include Group list
September 17, 2008, 12:28:06 am
Ha - problem solved - they do return to the left hand box (of course!) just that they do not reappear in alphabetic order on our system/browser - it drops to the bottom of the list - and we have a looong list.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Adding Group, then removing = they do not reappear on the Include Group list

This forum was archived on 2017-11-26.