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  • Lost elements of UI and error on adding action
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Author Topic: Lost elements of UI and error on adding action  (Read 1427 times)

myles

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Lost elements of UI and error on adding action
September 25, 2008, 07:21:16 am
I', panicking!

Since upgrading to 2.1.5beta I've lost the admin interface - that is to say that the page loads but there are no options - I can't do anything at all!

Also when I try to send an email there is nowhere to enter any body text - email is sent but the activity table shows the detail to be null (and recipient receives an empty email)

Also when adding a phone call it refuses as the "Added by" field is not being written! There is the text for the assignment but no drop-down...

Some background - I have separated this database out from the old multi-domain database by loading the data into a new database, deleting unwanted domains and renaming this domain to 1. Upgrade was reported to be good and no errors were reported on subsequent steps or since.

Suggestions gratefully received!

Kurund Jalmi

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Re: Lost elements of UI and error on adding action
September 25, 2008, 07:38:12 am
Can you make sure you have correct Resource Urls.

Kurund
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myles

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Re: Lost elements of UI and error on adding action
September 25, 2008, 08:58:39 am
Thanks Kurund

I've had a look in the domain table for an entry in the conf_backend field. (I can't access admin facilities as the ui is missing) I found and entry refering to the user framework_resource url. The value appears to be correct and as do others. Also the tabs on the contact pages are present, and these are usually not present if the resource directory is incorrectly set.

myles

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Re: Lost elements of UI and error on adding action
September 25, 2008, 09:17:36 am
You were right! Sorry, I just had the thought to set the field to null and it now works well, thanks, Myles



(UPDATE civicrm_domain SET `config_backend` = NULL;)



Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Lost elements of UI and error on adding action

This forum was archived on 2017-11-26.