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Author Topic: Can't save SMTP settings  (Read 1016 times)

ansm

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Can't save SMTP settings
October 02, 2008, 06:38:10 am
drupal 6.4, civicrm svn317
I set Global Settings, SMTP.  I registered a member as pay later, got an email, that was ok.  Then I confirmed the member.
1 - The Drupal user for the member remained in "blocked" status so the paid member couldn't login
2 - The receipt was not sent, because the SMTP settings had disappeared.  I can save&test and that works fine, but the page refresh shows no settings and in fact they didn't save.

I've been having other problems with the site working at http://xxx.xx.xx but not http://WWW.xxx.xx.xx.  If this is related then there's going to be a ton of problems depending on how the site was reached. 

emilyf

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Re: Can't save SMTP settings
October 02, 2008, 06:50:09 am
First we should probably deal with the www/non-www domain redirection. This sounds like a drupal issue, no?

In your Drupal settings file, is the $base_url variable uncommented? If so, comment it out and try your tests again. If you still have the problem, then you can force users to use a given domain (www or non www) in your .htaccess file. Here is the area of the file:

Code: [Select]
# If your site can be accessed both with and without the prefix www.
  # you can use one of the following settings to force user to use only one option:
  #
  # If you want the site to be accessed WITH the www. only, adapt and uncomment the following:
  # RewriteCond %{HTTP_HOST} !^www\.example\.com$ [NC]
  # RewriteRule .* http://www.example.com/ [L,R=301]
  #
  # If you want the site to be accessed only WITHOUT the www. , adapt and uncomment the following:
  # RewriteCond %{HTTP_HOST} !^example\.com$ [NC]
  # RewriteRule .* http://example.com/ [L,R=301]

alfred_nutile

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Re: Can't save SMTP settings
October 16, 2008, 09:52:52 am
I had this happen too.
The Global Settings --> Outbound Email (SMTP)
Would not keep the settings.
The domain name may play a part since this site was under dev then www.
You could always set it in the database?

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Can't save SMTP settings

This forum was archived on 2017-11-26.