CiviCRM Community Forums (archive)

I've searched throughout the forum and have been unable to find anything with this specific error, so if you're up for a challenge, here goes...

Running multi-site Drupal 5 w/ CiviCRM 2.0.6. PHP 5 and MySQL 5. I am not able to duplicate this issue on the demo site.

On my default site, I am unable to update anything in CiviCRM. I first noticed this when I tried to add a new profile. After entering the name and checking a "used for" box then clicking "Save" it just brought back the New CiviCRM Profile page without having saved the profile. Multiple attempts even using different profile settings did not work.

After further research, I found that no CiviCRM settings will update, including Global Settings.

Furthermore, when I try to save a contact, even if no changes are made, I get the infamous "Could not find valid value for ct" message.

I have tested this on multiple machines (Win XP Pro, Vista) and browsers (IE, Firefox) on different networks.

Updating Drupal works just fine. And other sites through this multi-site installation are working just fine.

I've tried unactivating every module on the site and switched themes, including using the default Garland. Same CiviCRM issues. I say "issues" and not "errors" because I get no error messages, other than the ct error on contacts.

Another weird thing, the AJAX for the Contact Search box in the sidebar does not work. Typing in part of a known contact's name brings up no listing. Hitting search brings up a search page with no results. Typing part of a known contact's name in the search page and hitting "Search" brings back the search page with no results.

Any takers? I've tried everything I can think of and have come up short. Your thoughts and feedback are much appreciated.

Thanks,
Allen

Thanks very much for your reply! No, I've tried clearing the browser cache, logging out/in, etc to no avail. But I will install the civicrm_error module as you recommended.

If I wanted to tweak the session time, how would I do that? In the .htaccess file?

Thanks again!

So, we continue seeing this error a lot. It affects several users, and happens when they try to edit a contact's details.

Could not find valid value for ct

So far our workaround is "please repeat the edit". If the user reloads the edit page, then saves the details again, the details are correctly saved.

Perhaps a contact-specific corruption which is resolved on the first attempted save, and then won't occur on the second?

The error is being thrown from line 152 of CRM/Contact/Form/Edit.php:
            $this->_contactType = CRM_Utils_Request::retrieve( 'ct', 'String',
                                                               $this, true, null, 'REQUEST' );

fcreek, you can compare this by looking at the "backtrace" output from civicrm_error - the actual error is the THIRD entry in the backtrace for us.

Also, fcreek (or anyone else experiencing "Could not find valid value for ct" errors), can you confirm if a second attempt at saving the same contact details will work?

Have you checked what Countries you have opted to show in Admin >> Configure >> GLobal settings >> Localisation??