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Author Topic: Renewing accounts with relationships that share the membership  (Read 1262 times)

Laryn

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Renewing accounts with relationships that share the membership
October 07, 2008, 06:49:07 am
It seems when we renew an account that has "sub-accounts" (my term for accounts that share membership with it through a relationship) -- the sub-accounts are not renewing their shared membership unless we manually remove the relationship and then add it again. Is there any special trick to getting this to work automatically?
CEDC...social justice by design

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Donald Lobo

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Re: Renewing accounts with relationships that share the membership
October 07, 2008, 08:45:25 am

are you running the cron job on a regular / daily basis: bin/UpdateMembershipRecord.php.txt

http://wiki.civicrm.org/confluence/display/CRMDOC/Membership+Types (search for: Membership Status and Reminder Server Requirement)

lobo
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Laryn

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Re: Renewing accounts with relationships that share the membership
October 07, 2008, 02:34:35 pm
Hmm.... I'll research if that is really all it is. We have the drupal role/civi membership modules syncing on every page load (if needed) so maybe the person who complained of this was just getting used to having it update on the fly instead of realizing the main cron is just running once a night. Thanks for the point in the right direction -- I hope it's that simple. I'll post again if it is not.
CEDC...social justice by design

*Get support on the new CiviCRM help site. /laryn

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Renewing accounts with relationships that share the membership

This forum was archived on 2017-11-26.