CiviCRM Community Forums (archive)

OK, couple of things.

1) Were you logged in when you filled out the form?? Double-check by logging out and refilling out the form. See if it creates a new contact record in civicrm and see if the View contact screen has a link to the user account (which should not go to you if you were definitely logged out).

2) You say you created a new profile for user registration for mailing list...is it in fact supposed to be for website user registration or is it just supposed to be for a mailing list signup? If for mailing list, is it for CiviMail or a different mailing list? I am just trying to understand if you're actually creating a new website user when filling out this form?

OK, well that's the problem.

If YOU are logged in when YOU submit the form, it's going to update YOUR information.

If someone ELSE comes to the website and fills out the form, it will do one of two things:
1)if THEY are logged in as their own user, it will update their contact info which will be tied to THEIR user (not yours)
2) if they are NOT logged in, it will just add a new contact to the database (assuming their first, last and email don't all match with another contact in which case it would update that contact record)

So, since you were logged in, it changed YOUR name to Snow White instead of creating a new user. Other people are not logged in as you, so it won't be touching your contact record. If you want to test this, just log out and fill in the form. Or, create a different user, log out and back in as that new user, and update the form. Then you'll see that it's only creating new contacts or updating the contact record of whoever filled it out (not just you)!!!

OK, you don't have to have this profile create new accounts; the only time that happens is if YOU CHOOSE THAT OPTION when creating a profile. So you can still use it and not have it do that.

Again, if someone fills it out it will create a new CIVICRM CONTACT (not a new website user!). This is what it sounds like you want since you've included name and email fields for people to fill out.

The reason you probably get that error when you're logged out is because you haven't given anonymous users permission to see it. In your Drupal access control, you need to check 'profile listings and forms' permission for anon users.

Please make sure to read this wiki page for more info:
http://wiki.civicrm.org/confluence/display/CRMDOC/Profiles

Ok, the reason you are getting that error is because YOU filled out the form while YOU were logged in. Thus, you CHANGED your contact info to be the Snow White info. THAT IS NOW YOUR INFO. You need to edit that contact info and put it back to how it was.

In terms of OTHER users. If a different user is logged in (meaning you are NOT logged in as admin but as someone else!), and that user fills out the form, then you (logged in as admin) will be able to delete that contact info if you want.

First, you need to distinguish between a 'new contact' and a 'new user'. A new user is a new drupal user that will be listed at admin/user/user. A new contact will be in civicrm.

Here is an example. Let say you have two drupal users at admin/user/user. Their usernames are:
admin
johndoe

Now, when you are using Drupal with CiviCRM, everytime you create a new DRUPAL user, it will create a corresponding contact record LINKED to that user id in CiviCRM. So DRupal user 'admin' has a contact record in Civicrm, and drupal user 'johndoe' has his own contact record in CiviCRM.

If you are logged in as 'admin', and you fill out the CiviCRM profile you created, it will update the 'admin' contact info in CiviCRM. If you are logged in as 'johndoe' and you fill out the CiviCRM profile you create, it will update the 'johndoe' contact info in CiviCRM.

CiviCRM will not allow you to delete your OWN contact record. So if you're logged in as 'admin' you can't delete the contact information that is attached to your Drupal user 'admin' (you could, however, delete johndoe's contact info). If you were logged in as 'johndoe' (and had permissions to access/delete civicrm contacts), you would not be allowed to delete the contact information for 'johndoe'.

For people who come and fill out the form and who do NOT log in to your website, they don't have a drupal user account. So when they fill out the form, CiviCRM will create a NEW contact for them (it will NOT create a new drupal user).

Oh wow... PeterD -- you are right!

I do not get this problem when logged in on Mozilla Firefox. I was using Google Chrome....

This is odd!! Well, good to know... I guess it's a browser issue and not something the CiviCRM team can fix.....

THANKS emilyf and PeterD!!!!!!!!!!

Hi. you may have fixed this problem already, but it just became solved for me.
In the "permissions" area of your drupal site. click the tick box for "profile listings and forms" and then non authorised users will be able to see your form and register for things!

(finding this out suuuure saved me bacon!).

I do hope it helps you.