CiviCRM Community Forums (archive)

Just started the error below after submitting a contribution.  The contribution goes through OK, though recently I have had duplicate contribution problems - could be unrelated.  Any advice appreciated.

(Could be unrelated, but not not long ago I had session issues and did this: http://drupal.org/node/93945#comment-155161 )

CiviCRM: 1.5.7147 Drupal PHP4
CMS: Drupal 4.7.3
MySQL:  5.0.51a-community
PHP:    5.2.4

Yes, I should upgrade - been procrastinating thinking it would be difficult.


---- BEGIN ERROR -----

error

Array
(
    [callback] => Array
        (
           

• => CRM_Core_Error
[1] => handle
        )

   

=>
    [message] => Authentication failed.
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Authentication failed." code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

---- END ----

I found that the error was due to the confirming email not sending.  The following post clued me in to that:

http://forum.civicrm.org/index.php/topic,1426.0.html

Thanks for that post!  I never would have figured out that was the cause.

I changed SMTP settings in civicrm.settings.php (for example changed port from 25 to 26, which host changed to) but still go the error. 

I disabled the sending of confirming emails on my contribution pages, and that fixed it.  I don't really need the confirming email, so OK for now.