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Author Topic: Got in trouble with inocrrect set up for mailings -- can we salvage replies?  (Read 1719 times)

randallemery

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Got in trouble with inocrrect set up for mailings -- can we salvage replies?
October 14, 2008, 02:44:06 pm
Our organization sent out several mass mailings to a list of 1,500 people and just now discovered that we had used opt-out email addresses instead of URL's, and there was no set up on the mail server to handle that (or bounces for that matter).

We have one general email account that has received all of the opt-outs and bounces.  Is is possible to process these emails from the general email account even now?

Any help *greatly* appreciated.

Kurund Jalmi

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Re: Got in trouble with inocrrect set up for mailings -- can we salvage replies?
October 14, 2008, 03:13:10 pm
I guess you will have to do this manually for each contact. So Contact Summary >> Groups and then remove them from respective group.

Kurund
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Piotr Szotkowski

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Re: Got in trouble with inocrrect set up for mailings -- can we salvage replies?
October 14, 2008, 04:32:39 pm
Quote from: randallemery on October 14, 2008, 02:44:06 pm
We have one general email account that has received all of the opt-outs and bounces.  Is is possible to process these emails from the general email account even now?

If it’s IMAP-accessible, you should be able to process it using imap2soap.

If it’s not, I’m creating a PHP tool that should do this for all of mbox/Maildir/IMAP/POP3, but it’s a tool for 2.2 and we won’t support it for 2.1 – but you can be the prime testers of it if you agree to all the caveats. :)

It should be done by the end of the week (but don’t hold your breath on this date).
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

randallemery

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Re: Got in trouble with inocrrect set up for mailings -- can we salvage replies?
October 17, 2008, 11:49:06 am
Piotr,

Let me know when you finish.  We might be interested in this to clean up our list. 

In the mean time, after looking at what was required for the mail setup, I just signed up for CiviSMTP.  Hopefully that will work better for us going forward.

Randall

Piotr Szotkowski

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Re: Got in trouble with inocrrect set up for mailings -- can we salvage replies?
October 17, 2008, 12:24:12 pm
Ah, sorry, forgot to ping this thread – there’s a new one here about the new scripts (but I’ll be most probably further hacking on them later today).
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Got in trouble with inocrrect set up for mailings -- can we salvage replies?

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