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  • error creating drupal user at signup - kabissa and civi 1.9
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Author Topic: error creating drupal user at signup - kabissa and civi 1.9  (Read 2328 times)

tobiaseigen

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error creating drupal user at signup - kabissa and civi 1.9
October 17, 2008, 10:42:20 am
Hi all,

I have a civi 1.9 with kabissa module installation, and have just upgraded last week to drupal 5.11. I have verified the deployment settings on the civi wiki and applied the required user.module hack. I have deleted the files/civicrm dir and allowed civicrm to recreate all the civi templates etc. I have cleared the drupal sessions table. I have cleared my own browser cache.

Sadly, since the upgrade I am still getting the error below on the final step when creating a new organization membership for a new drupal user on Kabissa at http://www.kabissa.org/showcase - this is the step when the drupal user is created. The first two steps seem to complete with no difficulties.

Any guidance on what to try next most appreciated! In the meantime it is impossible for people to sign up without first creating a drupal user, so I am eager to resolve this as soon as possible.

Thanks,

tobias

Code: [Select]
Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => Invalid response code received from server
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="Invalid response code received from server" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)
[/code]
Kabissa - Space for Change in Africa http://kabissa.org

tobiaseigen

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Re: error creating drupal user at signup - kabissa and civi 1.9
October 17, 2008, 10:44:41 am
and to follow up - I was getting memory allocation errors yesterday unrelated to this (I think) and raised the memory limit to 90. Then the site started working again.

Today, sadly, I get a memory allocation error message when saving my civi contact details via my drupal account page:

Code: [Select]
Fatal error: Allowed memory size of 94371840 bytes exhausted (tried to allocate 72 bytes) in /foo/bar/sites/all/modules/civicrm/packages/HTML/QuickForm/select.php on line 310
Any thoughts?

Tobias
Kabissa - Space for Change in Africa http://kabissa.org

Dave Greenberg

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Re: error creating drupal user at signup - kabissa and civi 1.9
October 17, 2008, 02:46:10 pm
Not sure about the memory issues, but the "Invalid response code..." error is almost always related to SMTP (outbound mailing) settings issues. You can confirm by trying to use "Send Email to Contact" from a contact view screen - and see if you get the same error. If so, check Global Settings >> Outbound Mail for invalid settings.

Note that the error message for this situation has been much improved since 1.9 so that it's clear when the error is caused by mail settings problems.
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tobiaseigen

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    • Kabissa - Space for Change in Africa
Re: error creating drupal user at signup - kabissa and civi 1.9
October 17, 2008, 08:00:44 pm
<phew> that was it! it's now possible to email people and complete the org signup process. many thanks!

i'm still having the problem that it isn't possible to update a user's contacts via their user page.. get the cryptic memory allocation error. i'll test again on monday.

cheers,

tobias
Kabissa - Space for Change in Africa http://kabissa.org

tobiaseigen

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Re: error creating drupal user at signup - kabissa and civi 1.9
October 23, 2008, 06:07:56 pm
Hi David and everyone -

I am still having the weird error message below when editing a contact from the drupal user settings page. What should I be looking for?

Seems to have started when we upgraded our site to drupal 5.11.

Cheers,

Tobias

-- cut here --

Fatal error: Allowed memory size of 94371840 bytes exhausted (tried to allocate 64 bytes) in /mnt/target03/354359/www.kabissa.org/web/content/sites/all/modules/civicrm/packages/HTML/QuickForm/select.php on line 310
Kabissa - Space for Change in Africa http://kabissa.org

Dave Greenberg

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Re: error creating drupal user at signup - kabissa and civi 1.9
October 24, 2008, 09:14:26 am
You might try disabling other Drupal modules one at a time to see if that changes the behavior.
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tobiaseigen

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    • Kabissa - Space for Change in Africa
Re: error creating drupal user at signup - kabissa and civi 1.9
November 05, 2008, 02:27:51 pm
Hi Dave -

I was still having this problem so today spent some time trying to track it down. I disabled many modules and had no luck. Also verified that turning off the civicrm profile in registration and user account pages made the new user registration and contact update forms work again.

As a final attempt I finally got this problem to go away by upping the php memory limit to 120! So now it works but this limit is remarkably high and it seems to me there should be another way. Any insights?

Thanks,

Tobias
Kabissa - Space for Change in Africa http://kabissa.org

Donald Lobo

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Re: error creating drupal user at signup - kabissa and civi 1.9
November 06, 2008, 08:08:19 am

hey tobias:

1. can you reproduce this on your sandbox server?

2. seems like there is a memory bug or some issue (maybe related to civicrm or some of our custom work) on your install. I'll need ssh access to your server and will track it down. i'll ping u later next week on IM

lobo
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  • CiviCRM Community Forums (archive) »
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  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • error creating drupal user at signup - kabissa and civi 1.9

This forum was archived on 2017-11-26.