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  • CiviCRM Community Forums (archive) »
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  • CiviMail user setup problem
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Author Topic: CiviMail user setup problem  (Read 2460 times)

randallemery

  • Guest
CiviMail user setup problem
October 22, 2008, 02:29:44 pm
When I click on "test" on the account set up page, I receive the following error message:

 "CiviMail User Check : could not authenticate because: Invalid login"

I thought maybe I had set up the SOAP Proxy URL the wrong way, but when I changed that URL I got a very specific message that the URL was wrong.

I double checked the user ID and password on the Drupal installation and it worked fine.

Any ideas what could be wrong here?

One other note: when I signed up, I specified that we were using Drupal 6.4/CiviCRM 2.1, and I upgraded since then to 6.5/2.1.1.

shane

  • Moderator
  • I post frequently
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  • Posts: 265
  • Karma: 16
Re: CiviMail user setup problem
October 22, 2008, 05:49:41 pm
try choosing a different password for the soap user and try testing the settings again.

if that doesn't work then go ahead and try to do a test mailing and see if you can unsubscribe and resubscribe.

let us know here how it goes.

randallemery

  • Guest
Re: CiviMail user setup problem
October 23, 2008, 05:54:25 am
Changing the password did the trick for the error message -- I had a mix of upper and lower case, numbers and special characters, so I changed it to something simpler.

Will report back on the subscribe/unsubscribe...

randallemery

  • Guest
Re: CiviMail user setup problem
October 23, 2008, 08:56:07 pm
The subscribe/unsubscribe work fine now.  Thanks!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail »
  • Using CiviSMTP (Moderator: shane) »
  • CiviMail user setup problem

This forum was archived on 2017-11-26.