CiviCRM Community Forums (archive)

This is more to help some poor sole in the near future:

On a civiCRM 2.1, Drupal 6.5 (Php 5.2, MYSQL 5.05, apache 2.2) install I was getting the following error when I migrated from dev to staging
(Ubuntu 8.04 laptop MediaTemple CentOS server).  Somehow CiviCRM was trying to access files that were on the dev machine (it was looking for files in the dev machines directory)

file_exists() [function.file-exists]: open_basedir restriction

After a while (clearing caches, resetting civicrm_domain, wiping out templates_c, etc...) I managed to fix it by wiping out the civicrm modules directory, the civicrm.settings.php file and the sites/default/civicrm directory and re-installing civicrm.  Of course I backed up my civicrm database.  Once I re-installed the civicrm database I reset the civicrm_domain table http://wiki.civicrm.org/confluence/pages/viewpage.action?pageId=2981949.

It's a painful solution, but easier than hours of banging you head against your desk. 

sadly I couldn't get to anything in civicrm, it was all a blank screen

I tried that, definitely not the issue

thought it may have been the system table in Drupal, that also wasn't it.

I'm having the issue again, below is the warning messages from Drupal.    Though the pattern is always the same it's not always the Storage.php file throwing up the error.  This is off of a Druapl 6.6 install, with CiviCRM 2.1.1.  I have reset everything form the civi perspective, i.e. deleted the civicrm folder in sites/all/modules, deleted the sites/default/civicrm.settings.php file.  downloaded a fresh tar ball for civicrm 2.1.1 from Sourceforge

error message:  (my local directory is the /home/www/jdt/ etc... directory)


    * warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/jdt/www/providers/sites/all/modules/civicrm/packages/IDS/default_filter.xml) is not within the allowed path(s): (/var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs:/tmp) in /var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs/sites/all/modules/civicrm/packages/IDS/Filter/Storage.php on line 201.
    * warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/jdt/www/providers/sites/all/modules/civicrm/packages/IDS/default_filter.xml) is not within the allowed path(s): (/var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs:/tmp) in /var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs/sites/all/modules/civicrm/packages/IDS/Filter/Storage.php on line 201.
    * warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/jdt/www/providers/sites/all/modules/civicrm/packages/IDS/default_filter.xml) is not within the allowed path(s): (/var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs:/tmp) in /var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs/sites/all/modules/civicrm/packages/IDS/Filter/Storage.php on line 201.
    * warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/jdt/www/providers/sites/all/modules/civicrm/packages/IDS/default_filter.xml) is not within the allowed path(s): (/var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs:/tmp) in /var/www/vhosts/rootyhollow.com/subdomains/providers/httpdocs/sites/all/modules/civicrm/packages/IDS/Filter/Storage.php on line 201.



Turns out it's /sites/default/files/civicrm/upload/Config.IDS.ini.  It's obvious once you open the file but it's the filter_path, temp_path & HTML_Purifier_path variables.
Call me crazy but why would these paths be set in a file and not in the civicrm_domain table?

"Config.IDS.ini" is an auto generated file and those urls are calculated based on config vars (i.e civicrm_domain table). Check CRM/Core/IDS.php for more details.

Does this mean with 2.1 we are supposed to wipe the entire files directory when we move form one server to another?

yes, we do recommend folks wipe their templates_c directory on an upgrade. wiping the upload directory on server moves and periodically is also a good idea

lobo