CiviCRM Community Forums (archive)

I am not a developer and not even very technologically proficient. I have several volunteers inputting new contacts using a written protocol. I decided to put all contacts that have names under new individual and only use new organization when we have no person's name. When cleaning up after the volunteers, I found tens of organization records with no data in any field other than organization name. I deleted them after confirming the complete information is under the person's name. Now I notice these blank organization records are popping up again. Maybe the volunteers didn't input these empty records. Is it possible the system is creating these blank organization records? Why? How can I stop it?

Sorry I wasn't clear. What I mean is that there will be an individual's record with the individual's name and the organization s/he works for in two fields: 1) current employer, and 2) first line of address field. Then it seems that an organizational record pops up, but the only thing in it is the organization's name -- no address, email, nothing. Am I just crazy (it is possible)?

This is incredibly helpful. How can I learn stuff like that? I have so many little questions, like about why the individual's name doesn't print on the mailing labels, and I don't have anyone to ask. I haven't found this kind of thing in the documentation. Please tell me if I'm missing something.