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  • Users getting "Internet Explorer cannot open the site: operation aborted" errors
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Author Topic: Users getting "Internet Explorer cannot open the site: operation aborted" errors  (Read 5189 times)

myles

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Users getting "Internet Explorer cannot open the site: operation aborted" errors
November 13, 2008, 07:06:36 am
Users are getting frequent through intermittent "Internet Explorer cannot open the site: operation aborted" when accessing core functions - particularly when updating activities. For instance they have booked in a meeting with someone, held the meeting and go back into the system to write up the meeting notes and change the status of the meeting.

From searching around I realise that this is a problem with IE7 that occurs when a script tries to append to the DOM before it is all loaded.

This code snippet seems to fix it:

Event.observe(document, ‘dom:loaded’,
function init() {
–OLD JAVASCRIPT CODE GOES HERE–
}, false
);

And there are other examples of fixes out there

This seems to be a good round-up:

http://www.garyharan.com/index.php/2008/04/22/internet-explorer-cannot-open-the-internet-site-operation-aborted/

Thing is that I am unwilling to start hacking into core code when I really don't know what I am doing.

Any signs of a fix... Or any way of finding all the code that could be tripping this bug in IE7?

And yes I wish I could get rid of MS and tell everyone to use firefox and a nix OS, but I can't - users access the system from other people's offices.


Dave Greenberg

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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
November 13, 2008, 10:40:25 am
Myles - This has come up sporadically but we haven't figured out a general fix. If you can recreate this pretty consistently and provide an example of a fix for that specific case which consistently prevents the error, that would give us a good start.

We plan on transitioning most or all of our ajax / dhtml widgets to the jQuery framework in the next few releases - so the specific jQuery "ready" method will potentially help us - but in the meantime we'd like any help you can provide w/ specific analysis and patches.
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Kurund Jalmi

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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
December 12, 2008, 03:53:24 am
Fixed IE7 related issue on Activity form, this fixes will be part of CiviCRM v2.1.3 or you can get the fixes from:
http://fisheye.civicrm.org/changelog/CiviCRM/?cs=18719

Hth

Kurund
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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
February 28, 2009, 08:06:10 pm
Folks,

Forgive me as I am not a coder but I am experiencing this error also, using CiviCRM 2.1.4 on Joomla 1.5.7.  I imported a list of existing members as contacts and now wish to manually update the records to reflect their tags and membership types.  Tags are fine but, when I try to look at the membership screen to edit it, the error comes up.  The end of this thread suggested that this would be corrected in v.2.1.3 but it is still happening. 

As a "non-coder", is there any way I can fix this so I can go live?

Thanks,
Matthew

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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
March 01, 2009, 07:08:43 am

you might want to try to upgrade to 2.2.beta3 and see if that addresses the issue

lobo
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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
March 01, 2009, 07:33:59 am
Lobo,

Thanks.  I am hesitant to do so as I am not a coder and, currently trying to pitch the concept, I am nervous about pre-production versions.  When do you expect 2.2 to go stable?  If still a long time out, I will make the jump.  Does it require a new install or is there a simple upgrade path?  (I will look for details in the documentation, but just a general comment would be helpful.)

Thanks,
Matthew

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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
March 01, 2009, 09:02:16 am

2.2 will go stable in 1-3 weeks. we expect there to be at least one more beta release

check the wiki for joomla upgrade instructions

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Re: Users getting "Internet Explorer cannot open the site: operation aborted" errors
March 01, 2009, 09:25:02 am
Thanks.  That's wonderful!

Matthew

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