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  • After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages
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Author Topic: After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages  (Read 1583 times)

tmcnulty1982

  • Guest
After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages
November 18, 2008, 08:20:36 am
After upgrading to 2.1 I tested our existing Contribution Pages and they seemed to work flawlessly (wow!).

Now I'm trying to create some new contribution pages with new profiles.  I've successfully created both, but in the database that was upgraded from 2.0.6, any profiles that I created after the upgrade will not show up on any contribution page.  I can select them on the Include Profiles screen (and they're still set when I come back), but they don't show up on the live page (or the test page, for that matter).  When I select a profile that was created before the upgrade, it shows up fine.

I've tested this extensively and gone through the same process on a clean, local database and the CiviCRM 2.1 Demo site.  It works fine on my clean local DB and the demo site every time, and it never works in the database that was upgraded from 2.1.

What could be the problem?

tmcnulty1982

  • Guest
Re: After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages
November 18, 2008, 08:32:17 am
Caching is off on both sites if that's a concern.

tmcnulty1982

  • Guest
Re: After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages
November 18, 2008, 08:47:22 am
Nevermind, the issue was that I was logged in, and the profile I was trying to add was all for Individual/Contact fields.  I guess such profiles don't show up if the data already exists in the DB?

Sorry for the confusion...

Toby

tmcnulty1982

  • Guest
Re: After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages
November 18, 2008, 01:35:43 pm
For anyone searching the issue turned out to be that my admin user was associated with an organization contact, so profiles with individual contact fields didn't show up on the contribution page.

The solution is to update your Drupal admin user with the e-mail of an individual contact, remove the offending row from civicrm_uf_match (look for the e-mail of your organization contact or a uf_id matching your drupal user id), and logout and back in.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • After 2.1 Upgrade, newly created profiles don't show up in Contribution Pages

This forum was archived on 2017-11-26.