Author Topic: SMTP mail not working - have search all threads (Read 2108 times)

scotthopkins · November 26, 2008, 10:09:08 pm

Hi all,

loving CiviCRM - thankyou !!

I am wanting to use specifically CiviContribute 2.1.2 on Joomla 1.5.6 to collect donations...

I am having an issue with SMTP mail. I configured my SMTP mail no problems

1. When I test the settings no email is sent (assume this is sent to the admin of joomla)

2. When I do a test or live contribution - the transaction completes fine but I get an error as follows:

The mail library returned the following error message: Failed to set sender: @localhost [SMTP: recipient is not recognized (code: 501, response: <@localhost>: no local part)]

After looking through a lot of posts I checked if I could send email to a contact - I can do this.

All help appreciated

thanks Scott

Dave Greenberg · November 29, 2008, 01:28:06 pm

Scott - What email address do you have entered in the Thankyou and Receipting configuration for your contribution page? This is the "sender" of the receipt and it sounds like it's not a valid value (often this must be a valid email account with the ISP that provides the mail service for you).

On the public demo, the page where this is set for contribution page 1 is:
http://drupal.demo.civicrm.org/civicrm/admin/contribute?reset=1&action=update&id=1&subPage=ThankYou

scotthopkins · November 30, 2008, 02:27:31 am

Hi Dave,

thanks heaps that was it... i skipped that part in the setup of the page !!

Scott

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Author Topic: SMTP mail not working - have search all threads (Read 2108 times)

scotthopkins

SMTP mail not working - have search all threads

Dave Greenberg

Re: SMTP mail not working - have search all threads

scotthopkins

Re: SMTP mail not working - have search all threads