CiviCRM Community Forums (archive)

i got hostign on drupalvaluehosting and they installed it for me, but in any page I go of civicrm I get this answer:
Access denied
You are not authorized to access this page.

what they done of wrong? how i can repait it? I asked help to them more of a week ago and they don't have answered yet, i checked permissions with other my civicrm-drupal sites going and it look all right.. what else could be?

I'm logged in as admin, and in permission settings I have this configuration:
Autheticated user is activated for all civicrm modules and also:
-access administration menu
- civicrm_group_roles module - access settings
- controlpanel module - access control panel
- node module - access content
- access administration pages
- user module (all)

what else i could do to can access on civicrm as administrator on drupal 6.6 and civicrm 2.1 stable?

I get access denied in all civicrm pages only, the setups is done from drupalvaluehosting, not from me

here i can access:
http://www.forniture-alberghiere.net/civicrm/dashboard

here I receive the error :
Access denied
You are not authorized to access this page.
---------------
» Advanced Search
Menu

    * CiviCRM Home
    * Find Contacts
    * Manage Groups
    * Import
    * CiviContribute
    * CiviPledge
    * CiviMail
    * CiviMember
    * CiviEvent
    * Administer CiviCRM
    * Log out

Shortcuts

    * New Individual
    * New Organization
    * New Household
    * New Activity
    * New Group
    * My Contact Dashboard

http://67.228.230.115/civicrm/contact/search/advanced?reset=1
http://67.228.230.115/civicrm/dashboard?reset=1
http://67.228.230.115/civicrm/contact/search?reset=1
http://67.228.230.115/civicrm/group?reset=1
http://67.228.230.115/civicrm/import?reset=1
http://67.228.230.115/civicrm/contribute?reset=1
http://67.228.230.115/civicrm/pledge?reset=1
http://67.228.230.115/civicrm/mailing?reset=1
http://67.228.230.115/civicrm/member?reset=1
http://67.228.230.115/civicrm/event?reset=1
http://67.228.230.115/civicrm/admin?reset=1
http://67.228.230.115/civicrm/logout?reset=1
http://67.228.230.115/civicrm/contact/add?ct=Individual&reset=1
http://67.228.230.115/civicrm/contact/add?ct=Organization&reset=1
http://67.228.230.115/civicrm/contact/add?ct=Household&reset=1
http://67.228.230.115/civicrm/activity?action=add&reset=1&context=standalone
http://67.228.230.115/civicrm/group/add?reset=1
http://67.228.230.115/civicrm/user?reset=1

yes, in this way is going, super thanks!
to adjust it, I'm gone here:
CiviCRM / Administer CiviCRM / Global Settings / Settings - Update Directory Path and URL
http://www.forniture-alberghiere.net/civicrm/admin/setting/updateConfigBackend
and I overwrite the old base url: http://67.228.230.115/
with this new base url: http://www.forniture-alberghiere.net
but when I click on save button, he come back on url:
http://67.228.230.115/civicrm/admin/setting/updateConfigBackend
and answer:
Access denied
You are not authorized to access this page.


also if i go here I have similar problem going here:
http://www.forniture-alberghiere.net/civicrm/admin/setting/url?reset=1
CiviCRM / Administer CiviCRM / Global Settings / Settings - Resource URLs

changing first part of in 2 urls ("CiviCRM Resource URLs" and "Image Upload URL"):
http://67.228.230.115
with
http://www.forniture-alberghiere.net

and when I save civicrm answer:
http://67.228.230.115/civicrm/admin/setting/url
Access denied
You are not authorized to access this page.
------
I was in the right place? How I can change it?

I have founeded that it is being installed drupal 6.6 with civicrm 2.1 all in one db, this problem could come from this detail?


I have also founed this text on Knowledgebase of drupalvaluehosting:
http://www.drupalvaluehosting.com/members/knowledgebase.php?action=displayarticle&catid=1&id=1
Here is an important tip shared by one of our esteemed customer:

another unrelated note thought you might want to know, because your system using PHP 5.2, there is a known bug in drupal that people need to fix (for sites with established database):
in the session.inc file people will need to add this line:
register_shutdown_function('session_write_close');
otherwise, the user will be able to login but not able to do any admin or editing, perhaps the system was confused with old session info etc.
-------
it could be useful tosovle my problem?
If it is useful, why they don't do it for me when installing drupal and civicrm?

I'm having this same problem in Drupal 6.20 + CiviCRM 3.4.2 (also 6.22+3.4.4, and any variation of versions).  I see it's "solved" but I'm having a hard time figuring out from this forum what the solution is.  Thanks in advance for some clarity!