CiviCRM Community Forums (archive)

Hi there,

In the documentation for 2.1 I found - http://wiki.civicrm.org/confluence/display/CRM/CiviEvent+-+Feature+Candidates

"Currently you cannot edit event fees if you record a contribution as part of the event registration process (backend). There needs to be a way to alter fees and handle the corresponding contribution record."

Does anyone know how I make changes to the backend to make this happen? I have registrants who need their fee information changed (post-registration).

Thanks,
Greg

We are running into this same problem, but in our cause it is when a user registers and selects "The Pay later" Option and when they submitted the online registration, they had selected the wrong event level fee.

In our Case we had listed 4 options

Conf Day 1 Member Fee - $125.00
Conf Day 1 and Day 2 Member Fee - $250.00
Conf Day 1 Non-Member Fee $150.00
Conf Day 1 and Day 2 Member Fee - $300.00

We have had several people register online with the wrong Event Fee level, but then sent in the correct amount with a printed ouot copy of the Registration screen with the correct option highlighted. (Yes I know they have the review/confirmation page before they hit Continue).

We need to be able to change Event Fee Level for Pay Later transactions, because the Payment hasn't been recorded yet.

If a user makes a mistake on a Credit Card registration, we are deleting the registration and manually registering themonce we obtain their credit card information.

The Pay Later Option has a very high Frequency of occurrence.

What need's to be done to enable the editing of the Fee Level when the user has selected the Pay Later option?

Thanks!

Dallas