CiviCRM Community Forums (archive)

Hi,
   On our internal site, I did the following:
1. Configured the duplicate matching rules, fuzzy and strict, for both individuals and organizations to match on email only
2. Created a new profile for individuals and a second one one for organizations. The only field in the profile was email
3. Clicked on "new individual" and added a new individual with email=cttest@test.ind
4. Clicked on "new organization" and added a new organization with email=cttest@test.org and with organization name=cttestorg
5. Again, click on "new individual" and attempt to add someone with email=cttest@test.ind. The entry gets flagged as a duplicate,
   which it is so this is correct
6. Again, click on "new organization" and attempt to add an org with email=cttest@test.org. The entry gets flagged as a duplicate,
    which it is so this is correct
7. When I attempt to add a new individual using my "new" profile, if I enter cttest@test.ind in the email field, I get the message:
    "the user account already exists". This is correct because it does exit
8. When I attempt to add a new org using my "new" profile, if I enter cttest@test.org in the email field, I get the message:
    "Thank you. Your information has been saved". This is not corect because the an organization with that email address already
     exists
9.  If I repeat step 8 above and once again attempt to add an org with email=cttest@test.org, I receive a message that says the
     account already exists, but this behavior does not appear to be consistent

  The main things is that I was able to add a duplicate organization when adding via my profile.

  I was able to replicate this on the demo:
new individual=cttest@test.ind
new org=cttest@test.org
ind profile=testnewindmatch
org profile=testneworgmatch

   Is something wrong here or I am doing something wrong?

Thanks,
Cynthia

hiya dave,
   I set the Weight Threshold and the Weight assigned to the email field to the same value for all the rules, both strict and fuzzy.

Thank you for asking Piotr to follow-up. I'll wait to hear what he says.

hope all is well with you,
Cynthia

Thank YOU Piotr. As such things go, I am very new to the open source community/world, so I have much to learn. Meanwhile, I have never experienced a team of people so willing to help out and I appreciate that very much.

Cynthia