CiviCRM Community Forums (archive)

I have a contact who has preferred email in her primary location and also an other preferred email in other location.

The Civimail was sending emails to her non-primary location email instead of the primary location preferred email. There is no bulk mailing checked for any emails of this contact. I checked the database records and found email1 which is in primary location has "is_primary=1" and the location record has "is_primary=1", the other email (call it email2) has  "is_primary=1" and the location record has "is_primary=0". I believe it is the right setting for this contact. However, only email2 can receive the emails.

Is there any chance the Civimail will send email to non-primary location email? How can I solve it?

basically in 2.0 we did away with the concept of "primary location". i suspect if 2 emails are primary, one is picked at random (maybe the one with lower id?)

I don't understand what you mean. I have a CiviCRM 2.1.1 site with what is perhaps the opposite problem. We have a group of 109 members and when I try to email them, it says 84 are missing an email address. It is true that they have no email listed in their primary location, but many do have one in the non-primary location. But it seems that CiviCRM is not interested in using that email. Is this correct?

With regard to no concept of "primary location", can you explain what you mean by that? On my 2.1.1 site if I select "primary location" for an address on a contact where a different address already is primary, then I get a JS popup asking if I want to do that, and if I agree, then it removes the "primary location" check from the original address and leaves it only on the new one. I think I am missing something here.

Thanks.

Is the email marked as primary in the other locations? I just checked the query and the email where clause is:
$email.is_bulkmail = 1 OR $email.is_primary = 1

By "primary" you mean is it "is_bulkmail=1"? No, it can't be set to that, as far as I can see. See this post I just made: http://forum.civicrm.org/index.php/topic,3903.msg25973.html#msg25973

Thanks.