Author Topic: Joomla 1.5.8 civiCRM 2.1 install problem (Read 1463 times)

patch0 · December 12, 2008, 04:37:37 am

I just did a clean install of joomla 1.5.8 on godaddy.com (did it manually didn't use their app installer), when I tried to install civiCRM I got a white screen of death.

I don't have access to apache logs and am not too sure I could up the php memory (will have to ask godaddy), any ideas what the issue is?

Also, I tried following some trouble shooting instructions and deleting the installed component and starting again, my ftp client tells me there are no civCRM installed directories in either joomla/components or joomla/administrator/components so I can't delete them obviously. However when I try to reinstall joomla tells me that those directories are already being used by another component. No component shows up in the admincp components list though.

Cheers

Mike

magnusl · December 12, 2008, 06:59:56 am

Hi!

I got the same (white screen) when installing on my webhost a few days ago. Two things:

There are some tips in the documentation, about increasing php memory etc, through your .htaccess file. Tried that?

Secondly, this did not solve my problem - it ended up with the webhost support helping me. It was an issue of too many open files (they needed to increas those levels, dont ask me how) and about permissions in the installed joomla/components/com_civirm and joomla/administrator/components/com_civicrm (that needed to manually get group write access).

Hope this helps.

Magnus L

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Author Topic: Joomla 1.5.8 civiCRM 2.1 install problem (Read 1463 times)

patch0

Joomla 1.5.8 civiCRM 2.1 install problem

magnusl

Re: Joomla 1.5.8 civiCRM 2.1 install problem