Author Topic: State field required -- even for International users... (Read 1219 times)

Laryn · December 16, 2008, 08:54:58 am

We're running into an issue where international users who try to renew a membership are getting errors indicating that the state field is required (a problem since they are not in the USA). The country list has a complete list of countries in it but the state field only has US states and Canadian provinces (putting any more in there would be quite confusing).

The form does not say that the field is required (no asterisk beside it) and I can't test since I don't have an international credit card.

Anyone have some advice? I'm at a loss.

Donald Lobo · December 16, 2008, 09:15:15 am

For 2.1, you can modify: CRM/Core/Payment/Form.php, line 87 and change

'is_required' => true

TO

'is_required' => false

Not sure what your payment processor is, but you might want to check their rules. My memory faintly recalls that paypal WP Pro required all address fields and hence we made that required (i might be wrong / my memory might be faulty

lobo

Laryn · December 19, 2008, 01:19:19 pm

Thanks! I'll give this a try and have him try again. We are using Authorize.net.

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Author Topic: State field required -- even for International users... (Read 1219 times)

Laryn

State field required -- even for International users...

Donald Lobo

Re: State field required -- even for International users...

Laryn

Re: State field required -- even for International users...