Author Topic: Registration confirmation email has Name & address fields as Arrays (Read 2636 times)

webguy2 · December 18, 2008, 11:49:53 am

Using CiviCRM 2.0, PHP 5, MySQL 5 on Drupal 5.

Here's what the bottom of the registration confirmation looks like:

REGISTRANT CONTACT INFORMATION
===========================================================
first_name : Array
last_name : Array
custom_6 : Array
street_address-1 : Array
supplemental_address_1-1 : Array
city-1 : Array
state_province-1 : Array
postal_code-1 : Array
phone-Primary-Phone : Array
phone-Primary-Fax : Array
custom_3 : Array
custom_5 : Array
custom_8 : Array
custom_9 : Array
custom_7 : Array

Any ideas how to fix this?

Dave Greenberg · December 18, 2008, 03:20:35 pm

I did a search on the forums for "first_name : Array" and came up with this post that might be relevant:

http://forum.civicrm.org/index.php/topic,4539.msg19937.html#msg19937

Otherwise, not sure what's up ??

webguy2 · December 19, 2008, 05:32:02 am

thanks for checking but that solution did not work. All fields in profile used are individual or custom. I disabled all but standard individual fields and it still did the same thing.

For anyone who might be able to help, I have a registration form with all individual fields in the profile. In the confirmation email, I receive:
REGISTRANT CONTACT INFORMATION
===========================================================
first_name : Array
last_name : Array
custom_6 : Array
street_address-1 : Array
supplemental_address_1-1 : Array
city-1 : Array
state_province-1 : Array

webguy2 · December 19, 2008, 06:51:10 am

The error is ocurring in the following code (around line # 98) of the following file name. Can anyone help diagnose where $value is pitting out "array" instead of the value?

/sites/all/modules/civicrm/templates/CRM/Event/Form/Registration/ReceiptMessage.tpl

{if $customPre}
===========================================================
{ts} {$customPre_grouptitle} {/ts}

===========================================================
{foreach from=$customPre item=value key=name}
{$name} : {$value}
{/foreach}

The above code outputs:
Name: array
Last Name: array
Address 1: array
...
{/if}

Kurund Jalmi · December 19, 2008, 11:58:42 am

webguy2:

Are you on CiviCRM v2.0.7?

Kurund

webguy2 · December 19, 2008, 12:48:07 pm

Yes, sorry, I just upgraded to hope to fix the issue.

Kurund Jalmi · December 20, 2008, 03:14:41 am

Sorry it's bit hard to guess the cause for this problem. If you are familiar with coding you might have to do some debugging else hire someone from http://civicrm.org/professional

If you are debugging you should check CRM/Event/BAO/EventPage.php sendMail() function.

Kurund

sungoddess · January 01, 2009, 07:03:06 am

I have had this problem as well, but with a Contribution page and the confirmation sent out.

I had to turn the email receipt off.

webguy2 · January 01, 2009, 07:19:29 am

Yeah, In afraid I haven't received much help on this one. If I find a solution, I'll try to remember to post it here.

Donald Lobo · January 01, 2009, 08:29:42 am

Quote from: sungoddess on January 01, 2009, 07:03:06 am

I have had this problem as well, but with a Contribution page and the confirmation sent out.

I had to turn the email receipt off.

I assume this is with 2.0? Upgrading to 2.1 is strongly recommended

We will start to roll out 2.2 alpha releases etc soon, so folks should definitely start moving to 2.1

lobo

webguy2 · January 02, 2009, 06:42:27 am

DL - I certainly would if I could. I am on Centos 5 which does not have an upgrade path to PHP 5.2 so I am sol. I would if I could. There are other Drupal modules and apps I want to use requiring 5.2.

greenmachine · September 03, 2009, 08:35:53 am

I had a similar problem with CiviCRM 2.2.8, except with a Contribution Page (not event registration). It had to do with which type of custom fields I had enabled, and making sure the right contact ID was chosen by the code. Not sure if it is relevant to this issue here but here's what I found: http://forum.civicrm.org/index.php/topic,9677.0.html

CiviCRM Community Forums (archive)

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Author Topic: Registration confirmation email has Name & address fields as Arrays (Read 2636 times)

webguy2

Registration confirmation email has Name & address fields as Arrays

Dave Greenberg

Re: Registration confirmation email has Name & address fields as Arrays

webguy2

Re: Registration confirmation email has Name & address fields as Arrays

webguy2

almost there - FOUND where the error is - please help

Kurund Jalmi

Re: Registration confirmation email has Name & address fields as Arrays

webguy2

Re: Registration confirmation email has Name & address fields as Arrays

Kurund Jalmi

Re: Registration confirmation email has Name & address fields as Arrays

sungoddess

Re: Registration confirmation email has Name & address fields as Arrays

webguy2

Re: Registration confirmation email has Name & address fields as Arrays

Donald Lobo

Re: Registration confirmation email has Name & address fields as Arrays

webguy2

Re: Registration confirmation email has Name & address fields as Arrays

greenmachine

Re: Registration confirmation email has Name & address fields as Arrays