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Author Topic: saving problems  (Read 1886 times)

chase2

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saving problems
July 11, 2007, 01:48:35 pm
I just installed civicrm and am having a problem, every where I go it says Access Denied and asks me to re-login as Admin and it dosent save anything that I create, I looked in the log and every error that appeared said that it was an anonymous user instead of Admin. Does anyone have any advice??
thanks in advanced -Chase2

Dave Greenberg

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Re: saving problems
July 11, 2007, 03:44:24 pm
The mostly likely cause of this problem is not having your CMS "base URL" set properly in the CiviCRM settings file.

Verify this value in civicrm.settings.php file in your install:

define( 'CIVICRM_UF_BASEURL'  , 'http://www.example.org/drupal/' );

If you have entered this incorrectly and need to correct it, you will also need adjust the Resource URL's settings under Administer CiviCRM >> Global Settings once you've been able to login and access CiviCRM screens.
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mai wurd

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Re: saving problems
July 14, 2007, 01:29:01 pm
Resource URL's settings under Administer CiviCRM >> Global Settings once you've been able to login and access CiviCRM screen

I searched for this setting and can not find "Global Settings" I am able to access all the pages but nothing saves when I click on Save Configuration.

Chase2 and I are working on this.

Also, I found a Persistent Log-in in Download; In the Drupal Modules. Is this a fix for the need to log in everytime a page is accessed?
« Last Edit: July 14, 2007, 01:38:36 pm by mai wurd »

Dave Greenberg

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Re: saving problems
July 14, 2007, 06:56:16 pm
You should not need to use any other module to fix the login issue. It is a CiviCRM config problem.

To see the Global Settings page that you SHOULD be able to see in your install - go to the public demo:
http://demo.civicrm.org/drupal/

and login as demo demo

Then go to:
http://demo.civicrm.org/drupal/civicrm/admin?reset=1

... and click Global Settings in the Setup section:
http://demo.civicrm.org/drupal/civicrm/admin/setting?reset=1

In general, I would suggest spending some time w/ the demo so you have a better idea of how things should be working etc. Also, reviewing the online documentation - especially the install and Admin doc.

http://wiki.civicrm.org/confluence/display/CRMDOC/Documentation+Home
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mai wurd

  • Guest
Re: saving problems
July 14, 2007, 09:49:39 pm
Went here:
____________________________________________________________________________________________
To see the Global Settings page that you SHOULD be able to see in your install - go to the public demo:
http://demo.civicrm.org/drupal/

and login as demo demo

Then go to:
http://demo.civicrm.org/drupal/civicrm/admin?reset=1

... and click Global Settings in the Setup section:
http://demo.civicrm.org/drupal/civicrm/admin/setting?reset=1
_____________________________________________________________________________________________

Checked our install and the "Global Settings" icon is not there this is a Civicspace/civicrm install I don't know if that makes a difference? This is v1.3
« Last Edit: July 14, 2007, 09:56:16 pm by mai wurd »

Donald Lobo

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Re: saving problems
July 14, 2007, 10:41:04 pm

As we've mentioned before, v1.3 is no longer supported. We currently support only v1.7. Please upgrade your installation

thanx

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • saving problems

This forum was archived on 2017-11-26.