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Author Topic: replies not getting through (civimail & uas)  (Read 2360 times)

kokorocreations

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replies not getting through (civimail & uas)
January 18, 2009, 02:55:58 am
Hi

I'm using CiviCRM 2.1 with Drupal and the UAS mail service.  My domain is rmmsintdb.com and the e-mail domain is newsletter.rmmsintdb.com.  I have followed the UAS Co-Op setup instructions exactly and just now double checked them.  The SOAP tester works fine.  When I send an e-mail I can track opens OK.  But when I go to reply (with forward replies enabled) the replies never get to the destination.

Any ideas?

Thanks for your help.

ctarascio

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Re: replies not getting through (civimail & uas)
January 20, 2009, 07:21:23 am
Hi,
   Are you sure that the MX records for your domain are set up properly?

Cynthia

Matt2000

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Re: replies not getting through (civimail & uas)
February 09, 2009, 01:42:31 pm
I'm having the same problem on a 2.1 installation. MX record is set, opt-out works fine, replies do not. Any ideas on this from UAS ?
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Matt2000

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Re: replies not getting through (civimail & uas)
February 09, 2009, 01:53:39 pm
FYI, after a second attempt I got a "Relay Access Denied" response back.

I should also mention that this domain is using a DNS service which does not permit more than one MX record, so we're only using civismtp.uas.coop and not all 3. Is this a possible cause?
Drupal/CiviCRM micro-blogging http://twitter.com/matt2000

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shane

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Re: replies not getting through (civimail & uas)
February 17, 2009, 08:39:36 am
The original problem in this post was related to the soap proxy not being setup properly and it was returning an error.

Using just one mx record for civismtp.uas.coop shouldn't cause any problems, though it's optimal to use all three.

Matt, the problem you are having is because of some problems with your account. I will email you directly with details.

thank you,

Leyla
CiviSMTP Support
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
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  • Using CiviSMTP (Moderator: shane) »
  • replies not getting through (civimail & uas)

This forum was archived on 2017-11-26.