Author Topic: Install telling me php 4.4.8 is installed when it's really 5.2.5 (Read 2075 times)

robcreative · January 22, 2009, 04:07:10 pm

I'm new to civicrm. I just tried to install it.

But the installation process is stuck on the PHP version.
The install is telling me that I only have php version 4.4.8 installed but my web host is telling it's 5.2.5. The cpanel is telling me the same.

I submitted a trouble ticket but I'm afraid that they won't support installs such as this.

Any elp out there?

thanks

Kurund Jalmi · January 22, 2009, 11:12:29 pm

Sometime servers have both php4 and php5 and you need to use .htaccess to select php version for your site. I guess it would be better you check this with your Server guys.

Kurund

emilyf · January 23, 2009, 06:13:27 am

put a info.php file at the root of your web directory for the site that civicrm is installed on.

so if civicrm is in /htdocs/sites/all/modules/civicrm the put a file called info.php inside the htdocs/ directory. in case you haven't done that before, put this inside the file:

Code: [Select]

<?php phpinfo(); ?>
save that, then go to http://yoursite.com/info.php

At the top of that page you will see what version of php your site thinks it's using. if it's not php 5, then direct your webhost to that page on the trouble ticket so they can see for themselves.

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Author Topic: Install telling me php 4.4.8 is installed when it's really 5.2.5 (Read 2075 times)

robcreative

Install telling me php 4.4.8 is installed when it's really 5.2.5

Kurund Jalmi

Re: Install telling me php 4.4.8 is installed when it's really 5.2.5

emilyf

Re: Install telling me php 4.4.8 is installed when it's really 5.2.5