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  • CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?
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Author Topic: CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?  (Read 1807 times)

lappies

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CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?
January 27, 2009, 08:41:48 am
Firstly THANKS for all your hard work with all this new features, so therefore I could not wait to put my hands on it..

Running Drupal 6.9 and tried an 2.2 alpha3 upgrade from 2.1 (same story for two days now.)
Then did a separate brand new separate codebase with a clean install of alpha3.
Installation went through and report successful with tables in DB etc.

The problem comes when enabling civicrm module.
The manual talks about this difficulty as:
Quote
# Go to Administer » Site Building » Modules.
# Make sure CiviCRM is enabled (CiviCRM is listed under "CiviCRM").
# Click Save configuration at the bottom of this form.
Note that Drupal tries to create the /files/ directory (and make it writeable), but only when saving admin/settings. Same holds for /temp directory, and a /uploads/ directory in the CiviCRM module root. On a brand-new Drupal install, this directory may be missing. Even on an existing installation, if file permissions are not set properly, the directory may be missing. If enabling the civicrm module generates errors regarding the files directory, you must create it (writeable) manually. Refer to Step 2 for instructions on directories to create and permissions to set.

I still think it is somehow the writable files directory story referred to in manual above and therefore :
I tried to create the file/civicrm/uploads & file/civicrm/temp directories manually and at the end did it on three separate possible places with the correct permissions with no avail (sites/default, sites/subdomain/files, siteroot/files and lastly /files in civicrm module root= sites/all/modules/civicrm/files/) all places have 777 permissions.
There is now way to get site going except to tun the module off directly in DB via phpmyadmin.
(However I also consider that there could be some server changes from the hoster and that can possibly cause this error.)

The erors message  on white screen of death:

backTrace

/home/crosscon/public_html/DP6/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 138
, handle,
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 912
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB.php, PEAR_Error, 966
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/PEAR.php, DB_Error, 574
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/common.php, raiseError, 1903
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/mysql.php, raiseError, 898
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/mysql.php, mysqlRaiseError, 327
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/common.php, simpleQuery, 1216
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/DataObject.php, query, 2394
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/packages/DB/DataObject.php, _query, 1039
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/CRM/Core/DAO.php, insert, 279
/home/crosscon/public_html/DP6/sites/all/modules/civicrm/CRM/Core/Menu.php, save, 266
/home/crosscon/public_html/dp6dev/sites/all/modules/civicrm/drupal/civicrm.module, store, 727
, civicrm_enable,
/home/crosscon/public_html/dp6dev/includes/module.inc, call_user_func_array, 450
/home/crosscon/public_html/dp6dev/includes/module.inc, module_invoke, 306
/home/crosscon/public_html/dp6dev/modules/system/system.admin.inc, module_enable, 917
/home/crosscon/public_html/dp6dev/includes/form.inc, system_modules_submit, 766
/home/crosscon/public_html/dp6dev/includes/form.inc, form_execute_handlers, 409
/home/crosscon/public_html/dp6dev/includes/form.inc, drupal_process_form, 119
, drupal_get_form,
/home/crosscon/public_html/dp6dev/includes/menu.inc, call_user_func_array, 348
/home/crosscon/public_html/dp6dev/index.php, menu_execute_active_handler, 18

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    'navigation': Could not find access_callback in path tree, Could not find access_arguments in path tree, Could not find page_callback in path tree, Could not find page_arguments in path tree, Could not find is_ssl in path tree

    DB Error: no such field

    Database Error Code: Unknown column 'skipBreadcrumb' in 'field list', 1054

    Return to home page.


Sorry while reading my own error messages above it is strange to me that the whole new install is in
/home/crosscon/public_html/dp6dev/ while the first part of the mesages refer to the upgrade codebase
/home/crosscon/public_html/DP6
Hope tis will give someone an idea since I am now out of my depth...
« Last Edit: January 27, 2009, 08:57:25 am by lappies »

Donald Lobo

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Re: CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?
January 27, 2009, 09:12:17 am

most likely you have two copies of civicrm within dp6dev. you might want to check and ensure there is no symlink to DP6 in your dp6dev directory

lobo
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lappies

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  • CMS version: Drupal 7.22
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Re: CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?
January 27, 2009, 09:07:07 pm
Lobo, thanks for the response. You were right...
It seems I made a mistake somehow and the best is to start fresh. This time would start with the fresh install and then try the upgrade of the 2.1 site and not the other way around . will keep reporting here..
« Last Edit: February 03, 2009, 10:51:01 pm by lappies »

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • CiviCRm 2.2 Alpha3 give white screen with "trackback" error - any new advice?

This forum was archived on 2017-11-26.