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  • Are GoogleCheckout contributions supposed to go to Complete automatically?
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Author Topic: Are GoogleCheckout contributions supposed to go to Complete automatically?  (Read 2395 times)

CiviTeacher.com

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Are GoogleCheckout contributions supposed to go to Complete automatically?
January 29, 2009, 12:30:00 pm
Hi we are using GoogleCheckout and we believe we have configured everything properly according to the docs.  However, all of our transactions/contributions thus far are still Pending.  Is this status supposed to change to Complete automatically when CiviCRM and Google communicate with one another?  Or is the correct behavior that we must manually switch each Pending transaction to Complete?

If this behavior should be automatic, what might be the problem?
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Eileen

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
January 29, 2009, 02:09:10 pm
The correct behaviour is for it to be automatic.

I don't have time to take a look right now but you should see evidence of communication between your site & google in your apache log so check that. Most payment processors also output to a log in your files directory I think.

If you're still stuck when I get on top of things I'll take a proper look
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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
January 30, 2009, 01:33:09 am
Another way to check if 'API callback URL' is set properly/not which in most cases is the reason for pending contributions, is -
copy paste the url from 'API callback URL' to your browser and hit go. And if you notice the current timestamp in ...files/civicrm/upload/CiviCRM.Google.log, means your settings are correct.

And If your settings are correct you must have old logs present in the file CiviCRM.Google.log which would help you figure out the problem.
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CiviTeacher.com

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
January 30, 2009, 02:49:30 pm
Ok and what if CiviCRM.Google.log doesn't exist?  Only see CiviCRM.log  (FYI permissions for that directory are 775)

Just to double check this is the appropriate CallBackID:  https://www.nscss.org/civicrm/extern/googleNotify.php right?

« Last Edit: January 30, 2009, 03:10:15 pm by Stoob »
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Eileen

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
January 30, 2009, 03:11:29 pm
Hi Stoob - can you access your apache access log - are there any POSTs or GETs going to

 http://yousite.com/sites/all/modules/civicrm/extern/googleNotify.php
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Donald Lobo

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
January 30, 2009, 07:44:15 pm
Quote from: Stoob on January 30, 2009, 02:49:30 pm

Just to double check this is the appropriate CallBackID:  https://www.nscss.org/civicrm/extern/googleNotify.php right?


the callback should be: https://www.nscss.org/sites/all/modules/civicrm/extern/googleNotify.php

lobo
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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
February 01, 2009, 08:49:45 pm
Thanks that's good to know.  I didn't know the path had to be the full path to CiviCRM including /sites/...

I have updated the docs at http://wiki.civicrm.org/confluence/display/CRMDOC/Google+Checkout+Configuration

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CiviTeacher.com

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
February 01, 2009, 10:39:19 pm
I am showing a POST to the googleNotify.php file.  It is as follows:

74.125.64.136 - 947564429217789 [01/Feb/2009:22:25:44 -0800] "POST /sites/all/modules/civicrm/extern/googleNotify.php

The POST showed up almost immediately in the access_log after I ran the transaction, but as of 30 minutes later the membership is still Pending (Incomplete Transaction) within CiviCRM.

Update
Overnight it appears that Google accessed the googleNotify.php script and changed the transaction from Pending to Complete.  The membership was also updated to New. 

So unless I have further issues we are good to go... thanks for the info about Callback URI, I have changed the docs to help others in my position hopefully.
« Last Edit: February 02, 2009, 08:12:27 am by Stoob »
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CiviTeacher.com

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
February 10, 2009, 10:54:09 am
What is the minimum permissions in this page: /admin/user/permissions for the civicrm module for Google CheckOut to function.  Must the the first in the list "access CiviCRM" be available to Anonymous Users?
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Eileen

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Re: Are GoogleCheckout contributions supposed to go to Complete automatically?
February 11, 2009, 12:34:51 am
Do you have an error or are you trying to hone the permissions down

The call back should be outside of the civiCRM permissions I believe. I don't think there are separate permissions to make the payment processor work over & above the ones enabling the user to contribute
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  • CiviCRM Community Forums (archive) »
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  • Support »
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  • Are GoogleCheckout contributions supposed to go to Complete automatically?

This forum was archived on 2017-11-26.