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Author Topic: Error when trying to Register for event ...  (Read 2568 times)

backdrifting

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Error when trying to Register for event ...
February 05, 2009, 07:15:27 am
This is my site:

http://sites.fcps.org/specialed/node/6

If you try registering for the 2-hour event (first link) it works.  If you try registering for any other event you will get this error:



unrecoverable error
    Sorry. A non-recoverable error has occurred.

    We experienced an unexpected error. Please file an issue with the backtrace

    Return to home page.


Why is this happening?  They are cloned events but they are all active and have online registration turned on.  I haven't done anything different with the 1 hour sessions.  Permissions are granted to anonymous users.

Is this a bug?  I'm using:

CiviCRM 2.2.alpha2. and Drupal 6.

-backdrifting

backdrifting

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Re: Error when trying to Register for event ...
February 05, 2009, 07:34:32 am
I just added a brand new event and it's working on that one:

http://sites.fcps.org/specialed/civicrm/event/info?id=20&reset=1

So this would be a pain to have to re-enter all those cloned events again.  I also cleared the civicrm cache table in the db and that didn't help.

Any suggestions?  Why would this not be working with cloned events. 

-backdrifting

Kurund Jalmi

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Re: Error when trying to Register for event ...
February 05, 2009, 07:35:35 am
Can you turn on debugging and paste the output.

Kurund
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backdrifting

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Re: Error when trying to Register for event ...
February 05, 2009, 07:49:32 am
I have error reporting turned on in PHP.  Do you mean in CiviCRM?

-backdrifting

backdrifting

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Re: Error when trying to Register for event ...
February 05, 2009, 07:50:53 am
Here you go:

backTrace

/var/www/specialed/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 260
/var/www/specialed/sites/all/modules/civicrm/CRM/Core/DAO.php, fatal, 707
/var/www/specialed/sites/all/modules/civicrm/CRM/Event/Form/Registration.php, getFieldValue, 189
/var/www/specialed/sites/all/modules/civicrm/CRM/Event/Form/Registration/Register.php, preProcess, 67
/var/www/specialed/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 312
/var/www/specialed/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 98
/var/www/specialed/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/var/www/specialed/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/var/www/specialed/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 232
/var/www/specialed/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 197
/var/www/specialed/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 318
, civicrm_invoke,
/var/www/specialed/includes/menu.inc, call_user_func_array, 348
/var/www/specialed/index.php, menu_execute_active_handler, 18

Donald Lobo

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Re: Error when trying to Register for event ...
February 05, 2009, 08:38:15 am

can you reproduce this on sandbox and if so please file an issue. we'll fix for next beta release. you might also want to upgrade to beta1 to ensure this error has not been fixed between those two releases

thanx

lobo
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fbi365

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Re: Error when trying to Register for event ...
February 17, 2009, 11:10:07 am
http://forum.civicrm.org/index.php/topic,260.0.html

this forum worked for me when i had that issue

marqpdx

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Re: Error when trying to Register for event ...
February 17, 2009, 11:43:18 am
Hi,

I'm having nearly the identical error, same situation, beta 2. it appears to be working in the sandbox.
thoughts??
Here's the stacktrace:

/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 258
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/DAO.php, fatal, 707
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Event/Form/Registration.php, getFieldValue, 189
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Event/Form/Registration/Register.php, preProcess, 67
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 312
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 98
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 232
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 197
/var/www/vhosts/civicrm.baynvc.org/httpdocs/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 342
, civicrm_invoke,
/var/www/vhosts/civicrm.baynvc.org/httpdocs/includes/menu.inc, call_user_func_array, 348
/var/www/vhosts/civicrm.baynvc.org/httpdocs/index.php, menu_execute_active_handler, 18

Kurund Jalmi

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Re: Error when trying to Register for event ...
February 17, 2009, 11:47:02 am
marqpdx:

Can you give detail steps to replicate it ?  Since it's working on sandbox might worth waiting for beta3.

Kurund
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marqpdx

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Re: Error when trying to Register for event ...
February 17, 2009, 12:06:20 pm
On my system, it appears to fail when an event does not have a fee attached. I took an event that was failing as above, added a price and fee, and then tested, and it worked.

It worked in the sandbox, however, even for an event without a fee.

Thoughts?
thanks,
m

Kurund Jalmi

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Re: Error when trying to Register for event ...
February 17, 2009, 12:10:19 pm
Strange, worked for me also on my local install. So may be wait for beta3..

Kurund
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marqpdx

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Re: Error when trying to Register for event ...
February 17, 2009, 12:51:33 pm
Thanks Kurund,

i will wait for b3 and take it from there!
thx,
m

mhm

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Re: Error when trying to Register for event ...
April 03, 2009, 11:07:49 am
I am getting a similar error. The problem seems to occur when I enter payment information.  I just retried, without the payment information, and everything went fine.  I'm using Drupal 6.10, and CiviCRM 2.2.0. 

Specifically, the error I get is
"Sorry. A non-recoverable error has occurred.

We experienced an unexpected error. Please file an issue with the backtrace

Return to home page."

And my log shows:
Mar 27 10:27:11  [info] $Fatal Error Details = Array
(
    [message] => We experienced an unexpected error. Please file an issue with the backtrace
   
Code: [Select]
=>
)


Mar 27 10:27:11  [info] $backTrace = /sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 265
/sites/all/modules/civicrm/CRM/Core/BAO/Discount.php, fatal, 128
/sites/all/modules/civicrm/CRM/Event/Form/EventFees.php, findSet, 259
/sites/all/modules/civicrm/CRM/Event/Form/Participant.php, setDefaultValues, 299
/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 312
/sites/all/modules/civicrm/CRM/Core/StateMachine.php, buildForm, 142
/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Next.php, perform, 63
/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 245
/sites/all/modules/civicrm/CRM/Event/Page/Tab.php, run, 101
/sites/all/modules/civicrm/CRM/Event/Page/Tab.php, edit, 142
/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 205
/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 339
, civicrm_invoke,
/includes/menu.inc, call_user_func_array, 348
/index.php, menu_execute_active_handler, 18

Donald Lobo

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Re: Error when trying to Register for event ...
April 03, 2009, 11:31:32 am

1. please upgrade to 2.2.2 and see if that fixes the issue

2. please see if u can reproduce on demo server

3. please start a new thread rather than piggybacking of an older thread

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Error when trying to Register for event ...

This forum was archived on 2017-11-26.