CiviCRM Community Forums (archive)

When I try to edit a contact and I click on save, the error below appears. It only happens to the older contacts. When I created a brand new contact for testing purposes, there was no problem editing and saving the changes. If I go into the group or tag tabs, I can edit and change those without any errors.

Array
(
    [callback] => Array
        (
           

• => CRM_Core_Error
[1] => handle
        )

   

=> 113
    [message] => No route to host
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="No route to host" code=113 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

Here is the backtrace. I believe you are right about this being a mapping issue, as soon as I tried to enter in an address and saving it for the new contact I made, I got the same error.

backTrace


/var/www/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 147
, handle,
/var/www/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 901
/var/www/sites/all/modules/civicrm/packages/PEAR.php, PEAR_Error, 566
/var/www/sites/all/modules/civicrm/packages/Net/Socket.php, raiseError, 143
/var/www/sites/all/modules/civicrm/packages/HTTP/Request.php, connect, 619
/var/www/sites/all/modules/civicrm/CRM/Utils/Geocode/Google.php, sendRequest, 115
/var/www/sites/all/modules/civicrm/CRM/Core/BAO/Address.php(169) : eval()'d code, format, 1
/var/www/sites/all/modules/civicrm/CRM/Core/BAO/Address.php, eval, 169
/var/www/sites/all/modules/civicrm/CRM/Core/BAO/Address.php, fixAddress, 78
/var/www/sites/all/modules/civicrm/CRM/Core/BAO/Location.php, add, 109
/var/www/sites/all/modules/civicrm/CRM/Contact/BAO/Contact.php, add, 578
/var/www/sites/all/modules/civicrm/CRM/Contact/Form/Edit.php, create, 504
/var/www/sites/all/modules/civicrm/CRM/Core/StateMachine.php, postProcess, 166
/var/www/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Next.php, perform, 63
/var/www/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 195
/var/www/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 95
/var/www/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 213
/var/www/sites/all/modules/civicrm/CRM/Utils/Wrapper.php, run, 73
/var/www/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 452
/var/www/sites/all/modules/civicrm/CRM/Core/Invoke.php, form, 176
/var/www/sites/all/modules/civicrm/CRM/Core/Invoke.php, contact, 82
/var/www/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 288
, civicrm_invoke,
/var/www/includes/menu.inc, call_user_func_array, 418
/var/www/index.php, menu_execute_active_handler, 15

You need to talk to your host and get them to add maps.google.com / maps.yahoo.com to their whitelist (or whatever list they maintain)

lobo

I wonder why it would need to be whitelisted. I've been using the mapping with CiviCRM for a while now. I can access maps.google.com / maps.yahoo.com. I can view the maps for the contacts with a map link. The civicrm server is being run out of my office at the moment.

Ahh, I figured out what it was. Sorry to bother you Donald with my silly problem. I changed the gateway to 172.30.1.1 on my linux box by mistake earlier when I was checking out the IP info. Gateway should have been 172.30.1.11 instead. After changing the gateway IP back, my linux box can access the internet again, and civicrm is working fine once more. Thank you for your help Donald.