CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Attachments Missing
Pages: [1]

Author Topic: Attachments Missing  (Read 1746 times)

emilyf

  • Ask me questions
  • ****
  • Posts: 696
  • Karma: 54
  • CiviCRM version: 2.x - 4.x
  • CMS version: Drupal 5, 6, 7
Attachments Missing
February 11, 2009, 12:30:18 pm
I just realized that I don't have the attachments section whenever I try to send an email in civicrm or use civimail. I am on CiviCRM 2.1.4. Attached is a screenshot of what I see when sending an email to a contact (the bottom of the page where the attachments should be).

Am I missing a configuration option or something related to this? Otherwise, ideas on how I can bring it out of the darkness?

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Attachments Missing
February 11, 2009, 09:53:44 pm
is it just ironic that there was no screenshot attached?
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

Kiran Jagtap

  • Ask me questions
  • ****
  • Posts: 533
  • Karma: 51
Re: Attachments Missing
February 11, 2009, 10:04:04 pm
hi emilyf

make sure you have specified number of attachments. ( default is 3 )
To specify go to : Administer CiviCRM -> Global Settings -> Miscellaneous Settings. -> Maximum Attachments.

kiran


 
« Last Edit: February 11, 2009, 10:06:17 pm by kiran »
You Are Designed To Choose... Defined By Choice.

emilyf

  • Ask me questions
  • ****
  • Posts: 696
  • Karma: 54
  • CiviCRM version: 2.x - 4.x
  • CMS version: Drupal 5, 6, 7
Re: Attachments Missing
February 12, 2009, 07:25:13 am
yup, forgot attachment. but thanks kiran; that did it.

Do you know if that is supposed to be set to 3 by default? I have another install that was a 2.1 new install rather than a upgrade and on that clean install the attachments showed by default. on my upgrade i had to go into miscellaneous settings like you suggested to get them to show up. just wondering which is the 'normal' behavior?

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Attachments Missing
February 12, 2009, 08:11:11 am
Quote
Do you know if that is supposed to be set to 3 by default?

Yes it is 3 by default. 

Kurund
Found this reply helpful? Support CiviCRM

Kiran Jagtap

  • Ask me questions
  • ****
  • Posts: 533
  • Karma: 51
Re: Attachments Missing
February 12, 2009, 08:25:51 am
Quote
on my upgrade i had to go into miscellaneous settings like you suggested to get them to show up.
We might have missed this during 2.0.x to v2.1 upgrade. So i guess you will have to set it manually.

kiran  
You Are Designed To Choose... Defined By Choice.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Attachments Missing

This forum was archived on 2017-11-26.