CiviCRM Community Forums (archive)

I spent hours trying to understand why imap2soap could not initialise its imap mail boxes and also failed on every move during processing, even when they were manually created.

Kept getting the error 'NO Mailbox does not exist'

The answer was that the cyrus server configuration was set unixhierarchysep: yes

This requires that imap2soap be reconfigured to use '/' instead of '.' as a separator.

Perhaps this could be detected automatically?

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This requires that imap2soap be reconfigured to use '/' instead of '.' as a separator.

Perhaps this could be detected automatically?

Do you have any suggestions as to how to do this?

The IMAP server returns this information when asked.

CiviMail Processor uses ezcMailImapTransport::getHierarchyDelimiter(), which seems to use the LIST command to obtain the delimiter.